Ken King
Ken King at Byers Mazda

Ken King | Page 6

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
182 Reviews

Dealership Experience

14 yrs, 10 mos

Industry Experience

42 yrs, 2 mos

Languages Spoken

English English

4.8

182 Reviews

Write a Review

182 Reviews of Ken King

March 22, 2025

Dealership Rating
Employee Rating

Everyone has been terrific this is my first purchase of Mazda . Stevie in service has been great 👍 More

by schlegel926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber , Stevie in service has been terrific 👍

Mar 25, 2025

Byers Mazda responded

Thanks for the stellar rating! We're glad you had a great experience! - Byers Mazda

March 22, 2025

Dealership Rating
Employee Rating

The door handle was replaced as requested. However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the More

by cliffwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Schwaeber

March 22, 2025

Dealership Rating
Employee Rating

Friendly service and efficient. Treated me with respect. Will use again for future service needs. More

by BLIBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Mar 24, 2025

Byers Mazda responded

Thank you for visiting Byers Mazda! We appreciate your positive feedback and look forward to serving you again in the future!

March 07, 2025

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Employee Rating

I loved the video at the end of the visit that was texted to me, I felt the value More

by mmcola66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

February 22, 2025

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The inspection of my vehicle was very thorough, and I appreciate the video explaining all the problems. The repairs were completed early and my CX-5 drives as if were brand new. Thanks Ken and the crew w More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Feb 24, 2025

Byers Mazda responded

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that our thorough inspection and detailed video explanation made a difference for you. It’s wonderful to know your CX-5 feels like brand new again. Ken and the entire team truly appreciate your gratitude—it means a lot to us. If you need anything in the future, don’t hesitate to reach out. Safe travels!

February 15, 2025

Dealership Rating
Employee Rating

Ken King makes me feel his customers are his primary focus! He and his staff were very helpful! More

by KWEINRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Feb 18, 2025

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Ken and the team made you feel valued and provided helpful service. Our customers are always our top priority, and your feedback means the world to us. We look forward to serving you again in the future!

February 12, 2025

Dealership Rating
Employee Rating

Everyone is friendly, professional, thorough and respectful of my time. I particularly like the video narrative of my car going through inspection and being in contact via text with the technician. More

by dswanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Pezzutti

Feb 12, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team works hard to ensure every visit is professional, thorough, and respectful of your time. We’re especially glad you appreciated the video narrative and communication via text with our technician. It's wonderful knowing these features enhance your experience. We look forward to serving you again in the future!

January 23, 2025

Dealership Rating
Employee Rating

Very professional , job well done,all together I was very happy with the work.thank you More

by NZADEH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Jan 28, 2025

Byers Mazda responded

Thank you so much for your kind words and positive feedback. We're delighted to hear that you were very happy with the work we provided. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again!

January 18, 2025

Dealership Rating
Employee Rating

Very professional and courteous. Was also very responsive and I’m always happy dealing with him when I bring my car in. More

by k_vanvalkenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

December 24, 2024

Dealership Rating
Employee Rating

The serviceperson was very easy to work with and was knowledgeable about their product. Prompt ordering and delivery of the part. They also helped with the sale. Very friendly environment. More

by lunaisablackdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber , Josh Wiswell

Dec 27, 2024

Byers Mazda responded

Thank you so much for your wonderful feedback! We’re delighted to hear that our serviceperson provided knowledgeable and friendly assistance, and that the ordering and delivery process met your expectations. Creating a welcoming and helpful environment is always our goal, and your kind words motivate us to keep doing our best. We truly appreciate your support and look forward to assisting you again!

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