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Ken King
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Ken King | Page 7
Mazda Service Guest Specialist
Byers Mazda
2435 Billingsley Rd.
Columbus, OH 43235
92 Reviews
Dealership Experience
12 yrs, 10 mos
Industry Experience
40 yrs, 2 mos
Languages Spoken
English
92 Reviews
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92 Reviews of Ken King
February 05, 2022
The service department made me wait an hour longer than quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of th quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of the issue on ME instead of faulty factory equipment, and instead of honoring the warranty tried to sell me replacement parts. The sales staff may have good ratings but the service staff need to look up the definition of "service" in between their cigarette breaks and texting. More
by Jay
Helpful 
September 23, 2021
Working with this dealership has been a pleasure. Both in the sales and service department. I am in the process of buying a second Mazda CX-5. the sales and service department. I am in the process of buying a second Mazda CX-5. More
by Dmaller33
Other Employees Tagged: Michael O'Brien , Ross Koehler
February 28, 2021
Byers has an amazing team and are helpful in every department. They are very professional. I leased another CX-5 (for the third time). Excellent car! John Bechtel does a tremendous job. Thank you. department. They are very professional. I leased another CX-5 (for the third time). Excellent car! John Bechtel does a tremendous job. Thank you. More
by Gloria 2/26/2021
Other Employees Tagged: John Bechtel
January 10, 2021
Sales staff was great, service department is awful. They have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already said was not supposed to happen. 10 hours of driving to and from the dealer and a month without my car and still no resolution. They won’t answer the phone, won’t return voicemails you leave when they have MY car. More
by snyderj.2244
Other Employees Tagged: Thomas Hooks, Kevin Partridge
July 18, 2020
Jeff Allen is a great salesman. I was looking for a salesperson who didn’t pressure me, but rather helped me to discuss options. I couldn’t have asked for a better salesman when buying my first car! Th salesperson who didn’t pressure me, but rather helped me to discuss options. I couldn’t have asked for a better salesman when buying my first car! Thank you to Jeff and Byers for a wonderful experience. More
by Jamie
Other Employees Tagged: Jeff Allen Jr.
August 09, 2018
Easy Breezy I have been a Byers customer since 2012 and I love everything about them. They are always very friendly, helpful and outgoing. My more recent experien I have been a Byers customer since 2012 and I love everything about them. They are always very friendly, helpful and outgoing. My more recent experience was yesterday (8/8), my lease ended on my 2016 CX-5, and Atef came in on his day off to help me close the deal on my new 2018 CX-5. A very nice individual that a lot of folks at the dealership spoke of highly. I strongly recommend Byers Mazda, as they will take good care of you through the entire process including finance. Zach was great and answered any questions that I asked. A big thanks to Atef, Zach and the sales mgr for being so awesome and taking care of me. I will see Ken in service in Oct for my 1st service to my CX-5 and he always a pleasure to work with as he too has a CX-5, so we are always talking about our cars. More
by LVandal23
Other Employees Tagged: Atef Behery, Zachary Nugen
May 17, 2018
Mazda service - oil change.etc Didn't take as long as expected. Great. A very nice gentleman found a couple of chairs so I could sit outside and eat my lunch while I waited. Thanks. Didn't take as long as expected. Great. A very nice gentleman found a couple of chairs so I could sit outside and eat my lunch while I waited. Thanks. More
by STEPHANIE.CULVER2
Verified CustomerOther Employees Tagged: David Beaver
May 11, 2018
Always easy to deal with Byers Mazda I don't know what to say. It all went well. Everyone is nice and listened to what I wanted. Thanks for making it nice. I don't know what to say. It all went well. Everyone is nice and listened to what I wanted. Thanks for making it nice. More
by Jan
Other Employees Tagged: David Beaver
May 11, 2018
Always a good experience Easy to schedule service. Fast check in and check out. Pleasant employees that don’t try to sell you services that you don’t need or can put off for Easy to schedule service. Fast check in and check out. Pleasant employees that don’t try to sell you services that you don’t need or can put off for the next visit. More
by F W
Other Employees Tagged: David Beaver
May 08, 2018
Friendly! Not only was my visit positive, the techs checked to see if I was under Subaru warranty, ( which I was) and what could have cost a couple hundred doll Not only was my visit positive, the techs checked to see if I was under Subaru warranty, ( which I was) and what could have cost a couple hundred dollars was only 30! You should utilize Byers, they are truly looking out for the customer. More
by Luna 99
Other Employees Tagged: Greg Scott
