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Ken Martin
Ken Martin at Toyota of Rockwall

Ken Martin | Page 7

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.8
105 Reviews

Employee Video

4.8

105 Reviews

Write a Review

105 Reviews of Ken Martin

June 02, 2023

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Employee Rating

Great place a d always friendly and helpful. We could go to a closer dealer but keep coming back! More

by john@widemanfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Delavega, Kevin McGuire, Carl David

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Jun 03, 2023

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, John, and we look forward to working with you again.

May 13, 2023

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Employee Rating

Everyone was helpful & nice. Got the new fob programmed as quickly as possible. I’ll be back.when needed for service there. More

by GENE968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott , Joey Desrosiers, Becca Scott, Scott Smith

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May 14, 2023

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

March 18, 2023

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Employee Rating

Service was quick and excellent , Mick was great could not of ask for any better experience More

by lwwade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott , Joey Desrosiers, Lonnie Wade

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Mar 19, 2023

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 04, 2023

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Employee Rating

Great Services! Knowledgeable. Friendly. Helps you get what you need. Makes car buying as painless as it can be. More

by JSeif
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Boyd, James Brown

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Feb 05, 2023

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with Oscar and our team. We're glad to hear we delivered such a great experience!

January 26, 2023

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Employee Rating

Great customer experience purchasing our RAV4 Hybrid XLE Premium. Ken, James, Glen, and Oscar were all very helpful and knowledgeable of Toyota products. Ken would give us weekly updates on the status of ou More

by JMRAYYAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glenn Coy , Oscar Boyd, James Brown

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Jan 27, 2023

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new RAV4, and don't hesitate to reach out if you need anything else.

January 08, 2023

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Employee Rating

Everyone was helpful. Ken Martin, Glenn Coy and Scott Smith were patient professional. We always take our cars to Toyota Rockwall. More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glenn Coy , Scott Smith

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Jan 08, 2023

Toyota of Rockwall responded

Richard, Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let Ken, Glenn, and Scott know if we can be of any more assistance!

November 23, 2022

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This dealership went the extra mile to help me get my new car. They were very helpful getting me the financing that made buying my car very easy and quick. I was in and out within 30 minutes. Thanks to all t More

by travissmithlll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Boyd, Brae Dunn

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Nov 23, 2022

Toyota of Rockwall responded

Congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

November 07, 2022

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Employee Rating

They make everything in their power to make you feel great and that is what we want. More

by Raul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

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Nov 07, 2022

Toyota of Rockwall responded

Raul, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2022

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Employee Rating

From start to finish everyone went out of their way to help me, so I'm very happy More

by 56robertlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Nov 07, 2022

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Ken can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 22, 2022

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Employee Rating

Ken Martin is amazing! He stepped in for Paul Greene to take care of me. The day we visited the dealership he had just got some bad news but the way he handled himself you More

by latice.levert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Boyd, Paul Greene

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Oct 23, 2022

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

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