Ken McLemore | Page 6

Was all good until after the sale! Got a great price so took out the extended warranty. Price given on warranty was for one year and. . . finance guy did not mention it should have bee Got a great price so took out the extended warranty. Price given on warranty was for one year and. . . finance guy did not mention it should have been times 6! Have emailed salesperson twice to find out about a $500.00 credit we should have received and he has not responded. Also stated that I wanted to buy a new truck;, possibly two now with my son looking. Still no response. I don't get it. Going in today to shop. More

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Like Family We just made our 5th purchase from 5 Star Ford and it was a breeze. We worked with the same sales guy since our 3rd purchase. No hassle, no rush and t We just made our 5th purchase from 5 Star Ford and it was a breeze. We worked with the same sales guy since our 3rd purchase. No hassle, no rush and they want to make sure we are satisfied with our vehicle. The paperwork process was fast and easy as well. I recommended them to a friend last year and she was grateful I sent her there! More

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Ford purchase We had a smooth buying experience at Five Star Ford. We have purchased other vehicles in the past. Great sales person, finance guy and after purchase We had a smooth buying experience at Five Star Ford. We have purchased other vehicles in the past. Great sales person, finance guy and after purchase guy! Great service! More

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Great Experience Our experience at Five Star Ford was awesome! This is our second time going to this dealership and a huge reason we came back is salesman Ken McLemore Our experience at Five Star Ford was awesome! This is our second time going to this dealership and a huge reason we came back is salesman Ken McLemore. His professionalism and effort in making sure your needs are met are second to none. As stated previously this was our second trip to Five Star and we were not disappointed our experience was first class from looking at the vehicles, deciding on my new truck, financing, vehicle prep and delivery. I will always recommend Five Star as a dealer of choice. If you've had a bad experience elsewhere don't hesitate, RUN to Five Star! You'll be glad you did. More

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Quick car deal Aaron Dias Internet Sales found the Ford I was looking for quickly. Ken McLemore took me through the buying process. Both Aaron and Ken where excellen Aaron Dias Internet Sales found the Ford I was looking for quickly. Ken McLemore took me through the buying process. Both Aaron and Ken where excellent in customer service and professionalism. They answered all questions. Ken was very patient in going over all features of the suv I was looking to buy. Test drive was easy. Buying was easy but lengthy. Ken took his time explaining all features of this suv and never rushed me. There was no pressure to buy. In fact, Ken explained several features more than once. He introduced me to the Techno Nerd Jimmy that offers classes on Saturday for new buyers. Ken contacted the Service Dept to set up install of roof rails same day as this sale which was nice. Cargo mat had to be ordered and will be ready for pickup this week. Overall a pleasant experience for purchasing vehicle due to Aaron and Ken. More

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What it takes to purchase a new vehicle at Five Star Ford I visited this dealership to find out if my credit was good enough to purchase an F-250, 6.7 diesel truck. The first dealer employee I encountered wa I visited this dealership to find out if my credit was good enough to purchase an F-250, 6.7 diesel truck. The first dealer employee I encountered was Alfred El Darazi . I must say that Sam Pack family of dealerships has an outstanding person, who not only has a good knowledge of the products they sale, but exhibits a true intrest in getting the customer what they are looking for, for the price they can afford. Also , while at the dealership he introduced me to Tony Pack, of the Pack family, The experience I have had at the Five Star Dealership has always been enjoyable. Also I just want to mention that this is the third vehicle I have purchased from them, and I would highly recommend them to anyone desiring to purchase a vehicle, new or used More

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Pleasant experience It was an enjoyable experience. I did not feel pressured or rushed to make a decision. Ken McLemore was very knowledgeable and helpful. I love my n It was an enjoyable experience. I did not feel pressured or rushed to make a decision. Ken McLemore was very knowledgeable and helpful. I love my new Mustang! More

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Awesome Sales Experience Ken was such a pleasure to work with - very personable and took all of our wants, needs and concerns to heart. I would definitely return and buy from Ken was such a pleasure to work with - very personable and took all of our wants, needs and concerns to heart. I would definitely return and buy from him again. More

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Great Experience! This month, January 2016, my wife and I just leased a new 2016 Ford Explorer Platinum at Five Star Ford of North Richland Hills, Texas. Great vehicle This month, January 2016, my wife and I just leased a new 2016 Ford Explorer Platinum at Five Star Ford of North Richland Hills, Texas. Great vehicle and we got exactly what we came to the dealership for. The salesman, William May, understood that we were ready to purchase the vehicle upon a test drive and he professionally expedited the process. Within minimal time, we were escorted to financing and had the keys in hand with smart fashion. With that said, this is our second trip to Five Star Ford. I walked in there in 2013, knew that I wanted to buy a tuxedo black 2013 F150 Super Crew Platinum and Salesman Ken McLemore made that transaction happen professionally and timely. He ensured that I got the exact truck that I had planned to buy. Despite having multiple choices in the Dallas/Ft Worth area, I choose to buy and get my vehicles serviced at only Five Star Ford of North Richland Hills, Texas. Thank you and Thank God for Five Star Ford! More

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Surprisingly pain free. I usually dread the whole buying a car experience. I was pleasantry surprised with this dealership and working with Alayna, Ken and Anthony was an eas I usually dread the whole buying a car experience. I was pleasantry surprised with this dealership and working with Alayna, Ken and Anthony was an easy experience. There was no pressure to buy and they made the experience stress free. Because of this I ended up with my first Ford and everything I was hoping for in a car. I would highly recommend Alayna, Ken and Anthony and Five Star Ford. More

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