Ken Mercer | Page 10

Heritage Honda has been very responsive to securing us a Honda. They have offered available vehicles at other retail stores and gave us the ability to participate in their upcoming vehicle allocation progra Honda. They have offered available vehicles at other retail stores and gave us the ability to participate in their upcoming vehicle allocation program. We are awaiting the delivery of our new Accord Sport. More

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I typically do not like the car buying process but Mike Morales and the Team at Heritage Honda made the experience surprising enjoyable. I would definatly buy thru them again! Morales and the Team at Heritage Honda made the experience surprising enjoyable. I would definatly buy thru them again! More

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Rob Mason, Jared Wright and Ken Mercer were great to deal with. Very good car buying experience. with. Very good car buying experience. More

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Ken Mercer and Heritage Honda has forever changed my feelings of buying a new car and the usual unpleasantness of playing games and price haggling. Me and my son were looking for an Accord just to road feelings of buying a new car and the usual unpleasantness of playing games and price haggling. Me and my son were looking for an Accord just to road test to compare between that and a Toyota Camry. Ken went out of his way to grab one from another store just for us to drive even though we told him we may not purchase a car from him. We already had quotes from other dealers and of course due to the shortage of vehicles they were way overpriced and had the fair market value adjustment prices added on to them. Let me tell you this is when Ken exceeded my expectations in every way of purchasing a vehicle! From the start he was extremely transparent on pricing, never pushy, beat our best quote, and on top of all that him and Heritage waived the fair market value price adjustment so we could complete the transaction and be 100% satisfied!! If Ken and Heritage Honda treats every customer that walks in their door like they did us- they will be in business forever and will have 100% customer satisfaction! Ken-Thank you again for going above and beyond to make us satisfied in every way from start to finish!!!!!! Tommy L More

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Ken was the absolute best! He was very professional and cared a lot about the customer. He made sure the buying process went as smooth as possible and exceeded our expectations He was very professional and cared a lot about the customer. He made sure the buying process went as smooth as possible and exceeded our expectations! Highly recommend Heritage Honda Westminster and Ken! Thank you! More

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We just purchased a 2022 CRV. Ken Mercer was the sales person. He was great. Very professional and listened to our concerns and answered all of the questions that we had. We h Ken Mercer was the sales person. He was great. Very professional and listened to our concerns and answered all of the questions that we had. We highly recommend him. More

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Listen, when I tell you I had the best experience at this dealership believe me. Everyone was professional and kind as well as considerate. I had such a rough day and they waited around for me to get to the dealership believe me. Everyone was professional and kind as well as considerate. I had such a rough day and they waited around for me to get to the dealership even after hours. They made my transaction easy and my son was happy so all was well. If you want to work with a team that works together and can provide great customer service, I advise you to go to this dealership. It's too bad I live so far away, otherwise, I probably would be up there hanging out with them. Once you meet them you will feel like they are family. Thank you Heritage Honda in Westminster for helping me and my son. God bless you all. More

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Outstanding customer/salesman from Ken Mercer . Very professional and dedicated to customer satisfaction. He should get 10 ⭐️. Then the rest of the staff in finance were just as amazing to work wi Very professional and dedicated to customer satisfaction. He should get 10 ⭐️. Then the rest of the staff in finance were just as amazing to work with. 10 ⭐️ star customer satisfaction!!!! Gregg (the second g is for great savings😜) hit it out the park to finish the deal!!!⭐️ I look forward to working with these guys again in the future!! OUTSTANDING! More

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This dealership is awesome. The people there are great people and very understanding. My mom and I were on the way to the dealership when we encountered a flat tire. We call Rob The people there are great people and very understanding. My mom and I were on the way to the dealership when we encountered a flat tire. We call Robert who works at the dealership and he was very understanding about our situation, so he, Ken , and Jared were kind enough to stay after there shifts to sell the car and I am truly blessed from that. More

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Ken was great to work with! Was kept informed with weekly updates when my car would be arriving.. Easy process start to finish. Even offered to help with any questions I may ha Was kept informed with weekly updates when my car would be arriving.. Easy process start to finish. Even offered to help with any questions I may have about the CRV after. More

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