Ken Mercer
Ken Mercer at Heritage Honda Westminster

Ken Mercer | Page 11

Sales Associate - Call Me Direct - 410-840-5359

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

Contact Me
5.0
158 Reviews

A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.

Dealership Experience

5 yrs, 5 mos

Specialties & Trainings

100% Honda Trained - 100% Dealer Rater Trained

5.0

158 Reviews

Write a Review

158 Reviews of Ken Mercer

April 08, 2022

Dealership Rating
Employee Rating

Kenneth Mercer was helpful and very professional. He made the process very easy. Will definitely continue to buy my cars there. More

by ANNA LIPKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Wright

Apr 12, 2022

Heritage Honda Westminster responded

Hello Anna, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2022

Dealership Rating
Employee Rating

Ken was a pleasure to work with. We emailed back and forth a few times because I had questions and he answered them promptly. I don't normally buy used cars, so I was very nervous. More

by Becky Martz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith

Apr 08, 2022

Heritage Honda Westminster responded

Hi Becky, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2022

Dealership Rating
Employee Rating

Ken and Gregg were outstanding and were able to get us a great deal. Thanks to both of them we were able to put our daughter in a New HR-V. Ken was great from the first email thru walking us in to Gregg to More

by Jeff Price Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith

Apr 07, 2022

Heritage Honda Westminster responded

Hello Jeff, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2022

Dealership Rating
Employee Rating

Ken mercer handled my new car purchase with great expertise. I would buy again from heritage Honda More

by Madxmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Wright

Apr 05, 2022

Heritage Honda Westminster responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2022

Dealership Rating
Employee Rating

Dealership was very willing to work with us. They made us feel like we were the most important people in the dealership while we were there. More

by JASON_KARLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee , Adam Barnes

Apr 05, 2022

Heritage Honda Westminster responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2022

Dealership Rating
Employee Rating

Always a pleasure to work with and 100% trustworthy! Appreciate the fast and easy process. More

by nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Heritage Honda Westminster responded

Hi Nancy, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2022

Dealership Rating
Employee Rating

Everyone was friendly. Chloe was great to work with. She was juggling multiple clients but I never felt neglected. Other associates stepped up to help along the way. Great More

by Tylersmith823
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Warehime , Adam Barnes, Chloe Ford

Mar 29, 2022

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 22, 2022

Dealership Rating
Employee Rating

Ken made buying the car I wanted easy and enjoyable. Got exactly what I was looking for at a good price. Thanks again. More

by garrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Tsang

Mar 24, 2022

Heritage Honda Westminster responded

Hi Garrett, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

March 05, 2022

Dealership Rating
Employee Rating

Ken and Gregg both went above and beyond to help us out and get the SUV that we absolutely love and need! Will definitely be going back in the future and telling friends and family to see them when looking More

by Gooding1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith

Mar 07, 2022

Heritage Honda Westminster responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2022

Dealership Rating
Employee Rating

Overall experience was great, they gave me what I wanted and wasn't pushy about selling me something that I didn't want. Ken Mercer was awesome. More

by Ajamu99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Tsang

Feb 23, 2022

Heritage Honda Westminster responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

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