Ken Mercer | Page 11

If you are like any normal person, buying a car tends to be a love/hate experience. You love getting getting a new car, but hate being sold what you don't want, get less then what you wanted/needed for you be a love/hate experience. You love getting getting a new car, but hate being sold what you don't want, get less then what you wanted/needed for your trade-in, having to take whatever rate the finance department gives you. The experience here was the all the love with none of the hate! Everyone was courteous from the moment I walked in. Ken was fantastic at finding me what I wanted, and never tried to sell me something I didn't. I got way over what I expected for my trade-in. If that wasn't enough, Warren found me multiple rates, even up to the point that I was signing the papers and another rate came in that saved me a couple more dollars. The team at Heritage managed to get my payment below what I expected including getting an extended warranty! I cannot overstate how great it was buying my first new car at Heritage. More

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Professional and clean with helpful and courteous staff. Made the process of buying a car painless Made the process of buying a car painless More

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Ken was very helpful and knowledgable and a pleasure to work with. I would highly recommend both him and Heritage Honda. work with. I would highly recommend both him and Heritage Honda. More

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Professional, helpful, thoughtful and agreeable. Great sales rep to work with. Helped me negotiate a little with my trade in for a better overall deal. Great sales rep to work with. Helped me negotiate a little with my trade in for a better overall deal. More

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Kenneth Mercer was helpful and very professional. He made the process very easy. Will definitely continue to buy my cars there. He made the process very easy. Will definitely continue to buy my cars there. More

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Ken was a pleasure to work with. We emailed back and forth a few times because I had questions and he answered them promptly. I don't normally buy used cars, so I was very nervous. We emailed back and forth a few times because I had questions and he answered them promptly. I don't normally buy used cars, so I was very nervous. We had the car inspected by our mechanic and it passed with flying colors. It will be a very nice car for my almost 16 year old. I would buy from Heritage Honda in the future. More

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Ken and Gregg were outstanding and were able to get us a great deal. Thanks to both of them we were able to put our daughter in a New HR-V. Ken was great from the first email thru walking us in to Gregg to great deal. Thanks to both of them we were able to put our daughter in a New HR-V. Ken was great from the first email thru walking us in to Gregg to finalize the deal. Even though it was after closing, they both made sure everything was taking care of. We would recommend them both to any one looking for a Honda. More

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Ken mercer handled my new car purchase with great expertise. I would buy again from heritage Honda expertise. I would buy again from heritage Honda More

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Dealership was very willing to work with us. They made us feel like we were the most important people in the dealership while we were there. They made us feel like we were the most important people in the dealership while we were there. More

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Always a pleasure to work with and 100% trustworthy! Appreciate the fast and easy process. Appreciate the fast and easy process. More

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