Ken Mercer | Page 9
Sales Associate - Call Me Direct - 410-840-5359
Heritage Honda Westminster
580 Baltimore Blvd
Westminster, MD 21157
A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.
Read moreDealership Experience
5 yrs, 6 mos
Specialties & Trainings
100% Honda Trained - 100% Dealer Rater Trained
162 Reviews
Write a Review162 Reviews of Ken Mercer
November 16, 2022
I hate buying a new car. I would even rather go to the dentist. However, in all my years of buying cars, Chloe actually made it enjoyable. She is a valuable credit to Westmin I would even rather go to the dentist. However, in all my years of buying cars, Chloe actually made it enjoyable. She is a valuable credit to Westminster Heritage Honda. More
Other Employees Tagged: Adam Barnes, Mark Fishman, Chloe Ford
October 22, 2022
Chloe Ford was excellent went above and beyond to help us choose the right vehicle. Ryan Wehler sales manager was very helpful attending to our needs. Would recommend them both very honest. choose the right vehicle. Ryan Wehler sales manager was very helpful attending to our needs. Would recommend them both very honest. More
Other Employees Tagged: Lorri Kiser , Adam Barnes, Chloe Ford, Ryan Wehler
October 03, 2022
Heritage Honda has been very responsive to securing us a Honda. They have offered available vehicles at other retail stores and gave us the ability to participate in their upcoming vehicle allocation progra Honda. They have offered available vehicles at other retail stores and gave us the ability to participate in their upcoming vehicle allocation program. We are awaiting the delivery of our new Accord Sport. More
Other Employees Tagged: Chloe Ford
October 03, 2022
I typically do not like the car buying process but Mike Morales and the Team at Heritage Honda made the experience surprising enjoyable. I would definatly buy thru them again! Morales and the Team at Heritage Honda made the experience surprising enjoyable. I would definatly buy thru them again! More
Other Employees Tagged: Mike Morales,, Jared Wright
August 07, 2022
Ken Mercer and Heritage Honda has forever changed my feelings of buying a new car and the usual unpleasantness of playing games and price haggling. Me and my son were looking for an Accord just to road feelings of buying a new car and the usual unpleasantness of playing games and price haggling. Me and my son were looking for an Accord just to road test to compare between that and a Toyota Camry. Ken went out of his way to grab one from another store just for us to drive even though we told him we may not purchase a car from him. We already had quotes from other dealers and of course due to the shortage of vehicles they were way overpriced and had the fair market value adjustment prices added on to them. Let me tell you this is when Ken exceeded my expectations in every way of purchasing a vehicle! From the start he was extremely transparent on pricing, never pushy, beat our best quote, and on top of all that him and Heritage waived the fair market value price adjustment so we could complete the transaction and be 100% satisfied!! If Ken and Heritage Honda treats every customer that walks in their door like they did us- they will be in business forever and will have 100% customer satisfaction! Ken-Thank you again for going above and beyond to make us satisfied in every way from start to finish!!!!!! Tommy L More
Other Employees Tagged: Warren Tsang
August 05, 2022
Ken was the absolute best! He was very professional and cared a lot about the customer. He made sure the buying process went as smooth as possible and exceeded our expectations He was very professional and cared a lot about the customer. He made sure the buying process went as smooth as possible and exceeded our expectations! Highly recommend Heritage Honda Westminster and Ken! Thank you! More
Other Employees Tagged: Warren Tsang
July 22, 2022
We just purchased a 2022 CRV. Ken Mercer was the sales person. He was great. Very professional and listened to our concerns and answered all of the questions that we had. We h Ken Mercer was the sales person. He was great. Very professional and listened to our concerns and answered all of the questions that we had. We highly recommend him. More
Other Employees Tagged: Robert Lee , Warren Tsang
June 24, 2022
Listen, when I tell you I had the best experience at this dealership believe me. Everyone was professional and kind as well as considerate. I had such a rough day and they waited around for me to get to the dealership believe me. Everyone was professional and kind as well as considerate. I had such a rough day and they waited around for me to get to the dealership even after hours. They made my transaction easy and my son was happy so all was well. If you want to work with a team that works together and can provide great customer service, I advise you to go to this dealership. It's too bad I live so far away, otherwise, I probably would be up there hanging out with them. Once you meet them you will feel like they are family. Thank you Heritage Honda in Westminster for helping me and my son. God bless you all. More
Other Employees Tagged: Robert Lee , Jared Wright
June 21, 2022
Outstanding customer/salesman from Ken Mercer . Very professional and dedicated to customer satisfaction. He should get 10 ⭐️. Then the rest of the staff in finance were just as amazing to work wi Very professional and dedicated to customer satisfaction. He should get 10 ⭐️. Then the rest of the staff in finance were just as amazing to work with. 10 ⭐️ star customer satisfaction!!!! Gregg (the second g is for great savings😜) hit it out the park to finish the deal!!!⭐️ I look forward to working with these guys again in the future!! OUTSTANDING! More
Other Employees Tagged: Gregg Smith
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