Ken Smith
Ken Smith at DealerRater Connections Demo Dealer
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Ken Smith

Sales Manager

DealerRater Connections Demo Dealer

825 Ell Street
Caribou, ME 04736

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5.0
20 Reviews

I've been working in the auto industry for over 20 years and absolutely love working on cars. There's no problem we can't fix! I pride myself in my customer service and ability to listen to my clients to understand the problems they're facing and bringing those problems to my team so we can solve it in a timely manor.

Dealership Experience

25 yrs, 2 mos

Industry Experience

29 yrs, 3 mos

Specialties & Trainings

Bentley Service Specialist

5.0

20 Reviews

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20 Reviews of Ken Smith

April 24, 2024

Dealership Rating
Employee Rating

Checked all the boxes Had car done they looked up my points and made sure I was given credit for discounts that I was unaware that I was qualified. They could have done bet More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 22, 2024

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Employee Rating

Excellent Service! Charles Wheeler was very friendly and helpful in explaining what service my car needed. Arranging for me to have a loaner car for the day made my day More

by driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ana Baker, Gail Rhodes

Sep 24, 2021

DealerRater Connections Demo Dealer responded

Thanks for sharing your thoughts about your experience with DealerRater Connections Demo Dealer. We appreciate your business and hope to see you again soon!

April 21, 2024

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Employee Rating

Best Service in Town Ana was amazing. She helped us out when we didn't think there was any help. Her team went above and beyond to make our car buying experience top notch More

by ange2102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

DealerRater Connections Demo Dealer responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2024

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Employee Rating

Amazing customer service Thank you Charles for getting all the streaks removed from the hood of my car. Streaks have been there every since I got the vehicle in Jan 2015 when More

by ricky433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 09, 2024

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Great and fast service! Was received promptly and courteously. Vehicle finished before promised time and washed. Rep was very professional. Clean atmosphere and friendly peop More

by blueny2596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 07, 2024

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Employee Rating

Great service! Gail was an excellent service advisor for DealerRater. Great experience with scheduling and had me in and out of dealership in record time. Highly rec More

by RBURTON475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Young, Gail Rhodes , Brian Epro

May 07, 2021

DealerRater Connections Demo Dealer responded

Thank you! It is great to hear that Gail was so helpful. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DealerRater Connections Demo Dealer.

April 06, 2024

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Employee Rating

Can't be beat! Service department is top notch. Prompt attention and thorough service. Very happy and I always go back! I will recommend to my friends and colleagues More

by allgojoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 04, 2024

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Great place for all service I made my appointment for just a regular oil change and I received that, a car wash and a vacuumed vehicle too. It was a very pleasant surprise to hav More

by JCM5975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 01, 2024

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Great experience Wow, where do I start? The manager greeted us and made us feel very welcome and then introduced us to Rickey and he was so caring and helpful. He trea More

by junior123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

DealerRater Connections Demo Dealer responded

Thank you so much for your kind words for Rickey and our team. We appreciate you for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle!

April 01, 2024

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Employee Rating

Flawless Customer Service I was very happy with the honesty of DRC and answering all of our questions. It was very refreshing seeing them be up front about it and not hiding an More

by Bentley Purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

DealerRater Connections Demo Dealer responded

Thank you for sharing your review! It's a pleasure to know that our DRC team provided you with such excellent assistance. We hope to see you again!

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