Kenan Pyeatt | Page 3

New Purchase of 2017 Highlander AWD Limited We appreciate the wonder sales service provided by Jody Rood and Sales Manager Craig Beverly at Lithia Toyota of Abilene. We traded a 2013 Highlander We appreciate the wonder sales service provided by Jody Rood and Sales Manager Craig Beverly at Lithia Toyota of Abilene. We traded a 2013 Highlander XLE for an AWD version to facility winter driving and off paved roadway traction. This entire dealership was fantastic earning our business and I am overwhelmed by the wonderful experience we had. I would not hesitate to recommend our sales person, Jody Rood, to all my family and friends with confidence they too will have a wonderful purchase experience. Purchasing local is important and this dealership kept our purchase in Abilene! Proud to support a local dealership and will do so again. If you have not shopped there we highly recommend them before your make a purchase elsewhere. More

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Great people, great service We had a lot of difficult requests, and you guys handled all of them! Thanks for taking care of us and making this an easy process. We had a lot of difficult requests, and you guys handled all of them! Thanks for taking care of us and making this an easy process. More

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Great customer service My car got totaled out and I was in the market to find a truck. Aaron Coker and Philip Underwood were a great help from the very start all the way to My car got totaled out and I was in the market to find a truck. Aaron Coker and Philip Underwood were a great help from the very start all the way to the end of the process. They worked hard, and went above and beyond to help me find a vehicle that was a good fit for me and within my budget. Hands down some of the best service I've had yet!! More

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Loyal Toyota customer Thank you Lithia Abilene! Sam Sloane did an outstanding job from start to finish. Russ in finance awesome as well. Kenan went above and beyond to ma Thank you Lithia Abilene! Sam Sloane did an outstanding job from start to finish. Russ in finance awesome as well. Kenan went above and beyond to make sure I had the car that we wanted. Thanks again!! More

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Buying experience Phil makes the buying experience painless. The hardest thing about buying a car is waiting around for the paper work to be completed. Phil will get it Phil makes the buying experience painless. The hardest thing about buying a car is waiting around for the paper work to be completed. Phil will get it all done and all you do is show up sign and drive off the lot. Thank you More

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Exceptional experience Over the last three years we have bought four cars at Lithia. Every one has been a wonderful experience. We have worked with Sam Sloan and Greg Parks. Over the last three years we have bought four cars at Lithia. Every one has been a wonderful experience. We have worked with Sam Sloan and Greg Parks. Very knowledgeable men and absolutely trustworthy. I hear of awful experiences from friends about other dealerships and salesmen. I recommend Lithia to everyone and especially these two salesmen. Will not ever buy a car anywhere else More

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Could have been a worthwhile experience. I went in to purchase a new and used vehicle a while back. The new vehicle was already at a great price but used car was debatable due to damage from I went in to purchase a new and used vehicle a while back. The new vehicle was already at a great price but used car was debatable due to damage from dealer. We started dealing with Mr. Rodriguez which was a good experience but then it seemed as if he was not the one to have the last say. We then dealt with Mr. Beverly and tried to come to an agreement on the used car deal but to no avail. I brought a friend along as she was well versed with car purchases and sales manager was just rude and uncooperative once she was in the picture. After hours of bargaining on the used car, we finally gave up and just went with the purchase of the new car since they refused to sell the used car which had prior damage and was willing to purchasing it at a lower price due to damages but it wasn't going to happen as they still wanted to get a fair value for that vehicle with damages. Towards the end, we all sat down with Mr. Pyeatt and was very nice at first but things started going downhill once my friend tried to help us as they were trying to sell us a warranty and who knows what else that was really unnecessary and they did not really appreciate that. I don't come to a dealership to be taken advantage off just so you know and never will because I would like to know all my avenues and rights as a customer and if that involves bringing a friend that knows more about car buying, well guess what; it will happen either you like it or not and as far as I am concerned, I will not be buying another car from you again if that is the experience you offer. I am the one taking and paying for the loan and not you Mr. Pyeatt so you trying to add extra things that I am not willing to pay for, should not be any of your concerns after you have already explained the reason to add this feature on. If I'm not interested, that is my right as a customer and not yours. Next time you should be more respectful of someone's decision instead of pushing it on the customer. Hope that things would change and get better or not sure if they were all having a bad day. Thanks More

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Purchase a vehicle I recently purchased a vehicle from Lithia Toyota. Philip Underwood was my sales person. He is professional and made the whole experience hassle free I recently purchased a vehicle from Lithia Toyota. Philip Underwood was my sales person. He is professional and made the whole experience hassle free in a timely manner. I will highly recommended him and will work with him in the future. More

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Always Ask for Philip!! We have received excellent service and have been 100% satisfied with our Toyota dealer: Philip Underwood. Phil has happily helped each of our family m We have received excellent service and have been 100% satisfied with our Toyota dealer: Philip Underwood. Phil has happily helped each of our family members purchase numerous Toyotas. We have referred friends to Phil and they have thanked us for the referrals. If you are looking for someone to help you with Toyotas, PHIL IS THE MAN! More

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Kenan & Lithia Toyota of Abilene Lithia Toyota in Abilene, Tx is a fantastic place to buy your next car. I have purchased 4 cars/SUVs/trucks from them in the last 2 hrs and they neve Lithia Toyota in Abilene, Tx is a fantastic place to buy your next car. I have purchased 4 cars/SUVs/trucks from them in the last 2 hrs and they never fail to go above and beyond with service, attention to detail, and great prices. I highly encourage anyone interested in buying a quality product Toyota from Lithia. Kenan Pyeatt, Chris Herrington, and the whole staff will do whatever you need to feel good about your purchase and not haggle you with salesmanship. I appreciate you guys! More

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