Kenn Olson | Page 16

Honest and great customer service from the number one service advisor Ken Olson. I would recommend to friends and family. service advisor Ken Olson. I would recommend to friends and family. More

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I had a great experience with nick and the Gosch team. Thank you guys for your service and work. Thank you guys for your service and work. More

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I am very pleased with service that Ken and the team provided for me. I look forward to future visits. provided for me. I look forward to future visits. More

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I had a great experience at Gosh Ford Temecula and was very impressed with their service. I originally came in just for an oil change and even dropped my car off the night before my appointment around 8:0 very impressed with their service. I originally came in just for an oil change and even dropped my car off the night before my appointment around 8:00 PM. By the next day, my car was already ready by about 2:00 PM. Not only did they complete the oil change quickly, but they also took care of a recall on my car without me even asking—and it was finished by 4:00 PM, which worked out perfectly since that’s when I got off work. On top of that, they noticed a damaged part, ordered a replacement, and told me they would replace it for free. That truly felt like going above and beyond. My service advisor, Rigo, was amazing—very hospitable, respectful, and kind. He explained everything clearly and never made me feel talked down to, which unfortunately has happened to me at other shops. As a girl whose not uneducated on cars, that meant a lot to me. To compare, my brother recently went to aaron Ford of Lake Elsinore for the exact same services, and they had his car for two full days. He never received a single call with updates—we had to call them ourselves the entire time. The difference in communication and efficiency was night and day. Because of this experience, both my brother and I will be going to Gosh Ford Temecula from now on. I highly recommend them for their excellent service, communication, and professionalism. More

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Ken makes every service appointment as easy and carefree as possible. Always willing to help out any way he can and I never feel like a customer. Ken and Ford Temecula are the best. as possible. Always willing to help out any way he can and I never feel like a customer. Ken and Ford Temecula are the best. More

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Customer service was superb by both our service advisor Kenn Olsen and the Valet driver Rey. Kenn has great communication and is very knowledgeable and caring, he is the best! The valet Rey is top notch, v Kenn Olsen and the Valet driver Rey. Kenn has great communication and is very knowledgeable and caring, he is the best! The valet Rey is top notch, very friendly and on time and trustworthy. They both get an A+ from this very appreciative customer! More

by helenhudson Verified Customer Verified Customer

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Kevin is so nice, get all 6 recalls on my 2022 Maverick done,nice and quick. done,nice and quick. More

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Mr. Kenn Olson and Temecula Ford Service team came through and helped get my vehicle maintenance on a day I didn’t have an appointment. Thank you for allowing walk-ins and getting it completed in a ti through and helped get my vehicle maintenance on a day I didn’t have an appointment. Thank you for allowing walk-ins and getting it completed in a timely manner. Also congratulations Kenn on 25 years of service! Keep up the great work and thank you again. More

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Great service and communication. Ken and team, preformed all services and help to uncover other issues i was concerned about. Ken and team, preformed all services and help to uncover other issues i was concerned about. More

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I appreciate the professional service that I received in the service department, especially since my technician explained each step of my service as well as parts that needed to be ordered. One less worry f the service department, especially since my technician explained each step of my service as well as parts that needed to be ordered. One less worry for me during the holidays. More

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