Kenn Olson | Page 19

The service was fast and everyone was friendly and helpful overall great experience especially during a busy time. helpful overall great experience especially during a busy time. More

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This service was a scheduled pickup. This service provided makes it so easy to coordinate with a busy schedule. This service provided makes it so easy to coordinate with a busy schedule. More

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Great service! Everything was handled professionally and they went above and beyond. Will return here for any future service needs. Everything was handled professionally and they went above and beyond. Will return here for any future service needs. More

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Great service. Excellent communication on the keeping me updated what was going on. Always very impressive Excellent communication on the keeping me updated what was going on. Always very impressive More

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Gosch Ford of Temecula is a top notch automotive dealership. The customer service aspect in all departments excels above all other dealerships. I’m 57 years old and have only owned Fords my entire l dealership. The customer service aspect in all departments excels above all other dealerships. I’m 57 years old and have only owned Fords my entire life. My experience with Gosch Ford shows they truly care about their customers. 10 on a 10 scale. I would like to commend Kenn Olsen, Service Advisor at Gosch Ford of Temecula, for providing an outstanding level of professionalism and customer care throughout my recent service experience. Kenn demonstrated exceptional reliability, product knowledge, and attention to detail. He maintained consistent communication and provided timely updates, ensuring I was well-informed at every stage of the process. His friendly and professional demeanor made a challenging situation much easier to navigate. When my vehicle experienced an engine failure, Kenn went above and beyond to coordinate a full engine replacement. His expertise and commitment to customer satisfaction were evident in every interaction. I highly recommend Kenn Olsen to anyone seeking a service advisor who is knowledgeable, dependable, and genuinely dedicated to delivering exceptional customer service. Gosch Ford of Temecula is fortunate to have him on their team. I would like to also recognize Rigo Perez, Master Engine Mechanic at Gosch Ford of Temecula, for his exceptional work and professionalism. Rigo recently replaced the engine on my Ford F-250 7.3L after a major engine failure, and the results were outstanding. Rigo’s depth of knowledge, technical skill, and attention to detail are truly impressive. Throughout the repair process, he demonstrated patience, precision, and a clear dedication to doing the job right the first time. His professionalism and expertise reflect the highest standards of workmanship and customer care. It’s clear that Rigo takes great pride in his craft, and it shows in the quality of his work. I have complete confidence in the repairs performed and truly appreciate the effort he put into restoring my vehicle to top condition. I highly recommend Rigo Perez and the entire service team at Gosch Ford of Temecula for anyone seeking expert-level service and exceptional results. Thank you Gosch Ford of Temecula!!! Justin Kime More

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Came in for a transmission shift relearn and the car drives like brand new. Ken went above and beyond to make sure I was taken care of - super professional . Service was great! Paid great attention to d drives like brand new. Ken went above and beyond to make sure I was taken care of - super professional . Service was great! Paid great attention to detail! I’d recommend him 100%! More

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Just in to have my tires replaced and everyone i dealt with were great to deal with with were great to deal with More

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Ken and the crew at this dealership are the best. Quick, straight forward and great with updates and doing what they say they’re doing to! Highly recommend. Quick, straight forward and great with updates and doing what they say they’re doing to! Highly recommend. More

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Ken and team were a huge help! Excellent customer Service and quick turn time on my explorer recalls. Highly recommend! We are new to the area and it’s good to know I can rely on a Excellent customer Service and quick turn time on my explorer recalls. Highly recommend! We are new to the area and it’s good to know I can rely on a team like theirs! More

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Friendly Helpful Reliable Very happy with the service and help provided by Kenn Olson and Viktor. and help provided by Kenn Olson and Viktor. More

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