Everything was great got a loaner car to drive while my
car was being fix.
car was being fix.
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by timothyaiken52
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Timothyaiken52, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sold me a car with active recall, insist there is nothing
wrong with the transmission yet it is getting worse, sold me a warranty that I didn’t agree to, laughed at me when I called with my concerns, rushed
wrong with the transmission yet it is getting worse, sold me a warranty that I didn’t agree to, laughed at me when I called with my concerns, rushed through paperwork signing which didn’t allow us to read anything, said they would send someone to replace my windshield and they never did. This has been an all around NIGHTMARE!! We will never be back, and they need to fix my car!!
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by ericarenefugitt
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Ericarenefugitt, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience and falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services.
Everyone was very professional and patient.
They got me in the car of my dreams and the payment I could actually afford. I was excited and I am a Franklin customer for Life. Thanks guys keep up
They got me in the car of my dreams and the payment I could actually afford. I was excited and I am a Franklin customer for Life. Thanks guys keep up the good work.
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by ebonyev06
Verified Customer
Verified Customer
Jun 07, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Ebonyev06, thank you so much for your wonderful review! We are thrilled to hear that our team was professional and patient and that we were able to help you get into the car of your dreams with a payment you can afford.
Your excitement and satisfaction mean the world to us, and we are honored to have you as a Franklin customer for life. We will certainly pass along your kind words to our team.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your support, and we look forward to serving you again.
Great sales people and customer service oriented.
They make you feel very appreciated and welcome
They make you feel very appreciated and welcome
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by holyvision2001
Verified Customer
Verified Customer
Jun 07, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Holyvision2001, thank you so much for the positive review! Thank you for your kind review! We are thrilled to hear that our sales team and customer service made you feel appreciated and welcome. Providing a warm and friendly atmosphere for our customers is a top priority for us, and it's wonderful to know that we succeeded in making your experience a positive one.
Your feedback motivates us to continue delivering excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to serving you again!
Excellent service, Kenneth and Mathew were great to work
with. No pressure and very seamless transaction
with. No pressure and very seamless transaction
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by deanhill1963
Verified Customer
Verified Customer
Jun 02, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Deanhill1963, thank you so much for the positive review! Thank you so much for your kind words! We are thrilled to hear that Kenneth and Mathew provided you with excellent service and a seamless transaction. Customer satisfaction is our top priority, and we are glad to know that you felt no pressure during the process. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Got me in quick, courteous and professional service
manager,tried to s uprise me with a transmission service
manager,tried to s uprise me with a transmission service
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by Nathanherren
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Nathanherren, we are delighted we could provide you with a positive experience! Thank you for your feedback! We're glad you appreciated our quick, courteous, and professional service. We're sorry for any surprise regarding the transmission service. Our goal is to ensure that all necessary maintenance is communicated clearly to our customers. If you have any concerns or questions about the service, please feel free to let me know. We're here to ensure you have a positive experience every time you visit.
Bien bueno la experiencia q me brindaron las personas del
diller bueno les recomiendo a mi amigos
diller bueno les recomiendo a mi amigos
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by garciariveradaniel00
Verified Customer
Verified Customer
May 24, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Garciariveradaniel00, Gracias por tu reseña positiva! Nos alegra mucho saber que tu experiencia con nuestro concesionario fue excelente. Nuestro equipo siempre se esfuerza por brindar el mejor servicio posible a nuestros clientes. Apreciamos mucho que nos recomiendes a tus amigos. Si necesitas algo más en el futuro, no dudes en contactarnos. Estamos aquí para ayudarte!
Tyler was extremely pleasant and got my car serviced on
time. The mechanic was thorough on the oil change and tire rotation.
time. The mechanic was thorough on the oil change and tire rotation.
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by tmperryman
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I think his name was Tyler
May 22, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Tmperryman, we appreciate your feedback! Thank you for your wonderful review! We're delighted to hear that Tyler provided pleasant and timely service and that our mechanic was thorough with your oil change and tire rotation. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!
Quick easy and fast I would definitely recommend staff
was friendly they got my information and I was in and out
was friendly they got my information and I was in and out
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by Cfv1987
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Hi Cfv1987, thank you so much for your positive comments about Jeremy Franklin Automotive! Thank you for your fantastic review! We're thrilled to hear that you had a quick, easy, and fast experience with our friendly staff. Your recommendation is greatly appreciated. If you need anything in the future, don't hesitate to reach out. We're here to help!
Kenneth is very pleasant and respectful when answering
all our questions and concerns about buying a new Outlander.
all our questions and concerns about buying a new Outlander.
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by Steve Adams
Verified Customer
Verified Customer
Mar 22, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Steve Adams, thank you for the high star rating! We're thrilled to hear that Kenneth has been providing you with excellent assistance and addressing all your questions and concerns. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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