Kenneth James | Page 6

Everything went very well except that they do not provide car wash as most Toyota car dealer does. Also they did not explain very well of the job that was done to my truck car wash as most Toyota car dealer does. Also they did not explain very well of the job that was done to my truck More

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Thanks Longo Toyota for repairing my RR Axle Seal under Warranty work from 10-13-22 Repair. Warranty work from 10-13-22 Repair. More

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great service, always keep the client updated on what's the status of the car and waiting time is reasonable the status of the car and waiting time is reasonable More

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Everyone was very nice and helpful Did not take very long and they provided a rental car at no charge and they provided a rental car at no charge More

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I have had no problems in trusting my Toyota Corolla for my routine service needs with David Araujo, Kenneth James and Dean Maiden. Thank you Dean Maiden for taking care of my service changes in my car rece my routine service needs with David Araujo, Kenneth James and Dean Maiden. Thank you Dean Maiden for taking care of my service changes in my car recently. I appreciate all three of you!! Please know you all keep us the customers safe on the roads with your expertise in the car maintenance! We the customers want to have that connection with you all like how we have the connection and trust with our doctors. Hope you all realize your hard work is always very much appreciated!!! Thank you David and Kenneth, anytime I have questions you both are always more than gracious to clarify or answer my questions. More

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Excellent customer service, prompt, efficient and knowledgeable. They have a reception area that is like a retreat, big sofa chairs, work areas, complimentary lattes, tea, coffee and bottled water. B knowledgeable. They have a reception area that is like a retreat, big sofa chairs, work areas, complimentary lattes, tea, coffee and bottled water. Best Toyota dealership! More

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I use Tony Bailey exclusively. Longo Toyota of Prosper is the only Toyota dealer I’ll buy from. Tony handles himself and his customers with the most respect and care. He values Longo Toyota of Prosper is the only Toyota dealer I’ll buy from. Tony handles himself and his customers with the most respect and care. He values the relationships and enjoys finding the EXACT vehicle you want. I’ve got him on the hunt for one now and I’m confident he will let me know when it’s in. Recently inquired on a truck and Tony met me on his day off to show it and sell it to me. Things didn’t work out as planned, on that particular vehicle, but he assisted in making things right. He did everything he needed to do on his end, and upper management did everything they could on their end, to get my old vehicle back. Very pleased with the outcome in the end. Thank you Tony and the Longo team! More

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Service department is great. Talk to Kenneth for top notch care. They take the time to listen and not over sell. Talk to Kenneth for top notch care. They take the time to listen and not over sell. More

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Kenneth James took care of my car needs this time again as always! Got my state inspection and a stud on wheel replaced. With having only one vehicle, I rely on my life safety and the dependdndability on m as always! Got my state inspection and a stud on wheel replaced. With having only one vehicle, I rely on my life safety and the dependdndability on my beloved Toyota Corolla to Longo Toyota of Prosper, with my long commute to work 5 days a week! Kenneth James and his manager David Araujo both are my Guardian Angels when it comes to my car safety. I can trust them both with my car and count on them! Thanks to the talented certified mechanics and technicians who worked on my car! Trevor the first person to take my car into the Garage is so polite and knows how to treat customers! Of course he learnt from Kenneth and David how to treat customers!! Overall satisfied with my team of professionals who took care of my Corolla! You all are rock! Keep excelling every day as you keep each and every customer safe and happy, by taking excellent care of their vehicles! Safety First, they say, and our lives depend on the workmanship of your great mechanics who keep our cars running safe and efficient everyday, each mile at a time! More

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Tony is the man! He worked hard to make the deal happen and make everything as smooth as possible. I can’t recommend him highly enough. Great work! He worked hard to make the deal happen and make everything as smooth as possible. I can’t recommend him highly enough. Great work! More

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