Kenneth "Rags" Jones | Page 19
Service Consultant
Wolfchase Honda
2982 N Germantown Rd
Bartlett, TN 38133
323 Reviews
Write a ReviewDealership Experience
7 yrs, 9 mos
Industry Experience
37 yrs, 5 mos
Languages Spoken
English
323 Reviews of Kenneth "Rags" Jones
June 02, 2020
honda repair All dealerships seem to have customer safety in mind and the waiting area was comfortable. I had an appointment and my repair was done in a timely All dealerships seem to have customer safety in mind and the waiting area was comfortable. I had an appointment and my repair was done in a timely manner More
May 28, 2020
Was knowledgeable, reviewed my service report with me and advised me on the work that needed to be done. My work was completely in a timely manner. I will request this service advisor in the future. advised me on the work that needed to be done. My work was completely in a timely manner. I will request this service advisor in the future. More
May 21, 2020
Very pleasant experience Facility was nice and clean. Ken was in a super good mood and was very easy to work with. Car was ready on time as scheduled. Facility was nice and clean. Ken was in a super good mood and was very easy to work with. Car was ready on time as scheduled. More
May 20, 2020
Purchased the 2017 Honda HRV as a certified vehicle in October 2019. Had to bring the vehicle in within a day or two to have the lower engine splash shield screws replaced because they weren't tightened a October 2019. Had to bring the vehicle in within a day or two to have the lower engine splash shield screws replaced because they weren't tightened and fell out. Brought the vehicle in on May 19 to have the oil, oil filter and tires rotated. Was driving the vehicle today, may 20, and the front of the lower engine splash shield came off and was dragging on the pavement. Also the low tire pressure light came on. Took the vehicle in again and the screws were replaced. Due to a previous appt, did not have time to address the low tire pressure light. Will be bringing the vehicle back to have tje issue addressed. Not pleased with wolfchase Honda's service dept. More
Other Employees Tagged: Dexter Alexander, Skylar Lewis , Tony Duggan, Eric Hargrove, Lea Lawrence, Mario Rossi
May 19, 2020
Wolfchase has yet to disappoint. Kenneth in the service department was very helpful and made the experience as quick and efficient as possible. Good job department was very helpful and made the experience as quick and efficient as possible. Good job More
Other Employees Tagged: Mike Jones
May 18, 2020
Great service! I came in for a tire rotation and oil change which was done in just over the time I was told. The cool thing is I had been stressing about the DRL th I came in for a tire rotation and oil change which was done in just over the time I was told. The cool thing is I had been stressing about the DRL that had gone out on my car (as have most people's who own this model) because they were not on recall and to replace them would be over $500. The tech came to me and told me they were going to replace them free! WOO HOO!!! It make me feel much better for choosing Honda. More
Other Employees Tagged: Tony Duggan, Eric Hargrove, Mario Rossi
May 16, 2020
Excellent customer service, they got me in fast and out fast. Kenny was very generous and assured me he check everything and came back with an update. Also unusually see Dexter and he is awesome! fast. Kenny was very generous and assured me he check everything and came back with an update. Also unusually see Dexter and he is awesome! More
Other Employees Tagged: Terence Williams, Dexter Alexander
May 11, 2020
Painless & Pleasant My service experience is always pleasant. Extra thanks to Mr. Jones for going the extra mile to find that coupon for me, made the reasonable price ev My service experience is always pleasant. Extra thanks to Mr. Jones for going the extra mile to find that coupon for me, made the reasonable price even better! More
May 11, 2020
Very quick and clean service especially during the pandemic. Rolled up, no appointment Saturday morning and had my oil changed and tires rotated in under an hour. pandemic. Rolled up, no appointment Saturday morning and had my oil changed and tires rotated in under an hour. More
Dealership Inventory (244 Vehicles)

