Keri Whitmeyer

Keri was excellent. She was very helpful and professional. She made my experience great and made sure all my needs were met. She was very helpful and professional. She made my experience great and made sure all my needs were met. More

by Hicks Verified Customer Verified Customer

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I'm not sure if it is nye or Ford Motor Company that continues to say nothing is wrong with my truck when at the beginning I had no issues with transmission until roughly 2,000 miles then continue to te continues to say nothing is wrong with my truck when at the beginning I had no issues with transmission until roughly 2,000 miles then continue to tell me nothing was wrong then they change the transmission had no issues for a short period of time then continued to have transmission issues with slamming into gear or out of gear return truck tonight approximately a week ago they said they could not find anything but ran diagnostic it stopped for a short period of time now continues to slam into gear downshifting again no matter what review I leave or telling Ford Motor Company or not that there is an issue I continue to get pushed off very good way to keep a customer to me I should be compensated for this like pay for half of my extended warranty so I have something to use to have this truck fixed every few months More

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Keri was very helpful and courteous in handling my situation. Oil change and tire rotation took longer than expected, but seems like it was situational. situation. Oil change and tire rotation took longer than expected, but seems like it was situational. More

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Keri, Michelle, and Klayrissa are always a pleasure to work with! Very communicative and helpful. work with! Very communicative and helpful. More

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Excellent service very quick and done in a timely manner. She always has a smile on her face and always glad to see you excellent customer service She always has a smile on her face and always glad to see you excellent customer service More

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It was a horrible experiance. They worked on my truck for recalls. They had to replace the wire harness for the tailgate opening on its own. After they were done i started getting They worked on my truck for recalls. They had to replace the wire harness for the tailgate opening on its own. After they were done i started getting check park aid faults on my display. Never happened prior to this. They wanted to charge me $1200 to repair it. They said the module was bad. I told them I wasn’t paying for that. They then said i had to pay $300 for the tech to troubleshoot it. I also refused to pay that. I would say that when they changed the harness they shorted something to make the module go bad. It does it intermitantly. It may not even be bad it may be a short. I was disgusted. I will most likely never go there again. Ford should look into this type of issue. i think i am also going to call Ford Headquarters and let them know. More

by JOALV Verified Customer Verified Customer

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Keri was amazing Fit me in with little notice and got my new tires Thank you Keri my new tires Thank you Keri More

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Awesome person always happy and ready to help. Never had a bad experience and love chatting with her Never had a bad experience and love chatting with her More

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Michele was great and amazing. I came in from out of town and she fixed my engine light issue quickly so I could go back home on time. She is the best. The tech did a super job an I came in from out of town and she fixed my engine light issue quickly so I could go back home on time. She is the best. The tech did a super job and the car came back clean. The whole experience was professional and. I left with a good impression of the facility. More

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Klayrissa always greets me with a smile when I come in for service. I always enjoy the fast friendly service here at Nye. Keri and Michele are fantastic to work with as well. 10/10 recommend Nye Ford Serv for service. I always enjoy the fast friendly service here at Nye. Keri and Michele are fantastic to work with as well. 10/10 recommend Nye Ford Service More

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