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Kerwin Ruiz
Kerwin Ruiz at Boucher Hyundai of Waukesha

Kerwin Ruiz

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

4.7
53 Reviews
4.7

53 Reviews

Write a Review

53 Reviews of Kerwin Ruiz

April 16, 2025

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Employee Rating

Service here is usually very good. I was a little let down that I had to pay $200 for a brake service on my vehicle that is less than two years old. I was told the manufacturer probabl More

by RPODOLAK1
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 16, 2025

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

March 24, 2025

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Employee Rating

Expert service that was performed quickly. Staff is professional and friendly. Waiting area is clean and well appointed More

by RWHITE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darlene Larsen, Dan Doble, Ryan Fitzsimmons, Jeremy Krubsack, Tim Thilleman, Devin Timm, Rob Heaney, Alex Hanson

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Mar 25, 2025

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

March 22, 2025

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Pleasant associates front to back of dealership. I will continue to do business with Boucher. More

by TDROBKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fitzsimmons

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Mar 25, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

March 13, 2025

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Excellent service, friendliness, quick service. They gave me a list of stuff I need done for my car which I really liked. More

by watsonstefani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

March 05, 2025

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Employee Rating

As always, I was greeted when I drove in. My maintenance work was reviewed immediately. All work was completed correctly and on time. More

by Rick
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Mar 05, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business, Rick, and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

February 27, 2025

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Service center failed to realize ice around inside of back rear rim. Causing extreme vibrations. I eventually found the hazard on my own More

by KURT4203
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Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Boucher Hyundai of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Heaney Service Manager 262-522-1000

February 09, 2025

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Employee Rating

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! More

by Gordy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Rauth, Jeremy Krubsack, Tim Thilleman, Devin Timm, Mark Wade, Matthew Fett, Thomas Rosenberg

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Feb 10, 2025

Boucher Hyundai of Waukesha responded

Gordy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 26, 2025

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Employee Rating

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant More

by Soup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm, Rob Heaney, Matthew Fett, Alex Hanson, Nico Torres , Brayan Alanis

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Jan 27, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

January 17, 2025

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Employee Rating

Always great service at Boucher Hyundai, car was done quick, right and sooner then quoted. More

by mikem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2025

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

January 10, 2025

Dealership Rating
Employee Rating

Not what it is used to be (2008-2021) but doing OK and thank you More

by Cardealer
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Krubsack

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Jan 10, 2025

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

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