Keven Umana
Keven Umana at Colonial Volkswagen of Medford

Keven Umana | Page 8

Certified Product Specialist

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.9
89 Reviews
4.9

89 Reviews

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89 Reviews of Keven Umana

November 22, 2022

Dealership Rating
Employee Rating

We bought a VW Taos at Colonial and Keven was great throughout the process. He was very patient with our questions and requests, and helped us to find the car we were looking for. Would recommend Colon More

by Chris
Recommend Dealer
Yes
Nov 23, 2022

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us, Chris. We are delighted to learn about your positive experience and congratulations on your new VW Taos! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 10, 2022

Dealership Rating
Employee Rating

It’s a very pleasant purchasing experience. Thanks for everything you guys did for me. More

by Ziqin Zhao
Recommend Dealer
Yes
Nov 10, 2022

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 21, 2022

Dealership Rating
Employee Rating

Dealership was awesome! Very helpful and knowledgable. Very efficient and patient. Kevin was a sweetheart More

by dgately1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Colonial Volkswagen of Medford responded

Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 25, 2022

Dealership Rating
Employee Rating

Renewing our Tiguan lease with colonial volkswagen of medford was easy and fast. We knew what we wanted and checked the available inventory. More

by Laurent
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini , Ryan Hawkins

Aug 25, 2022

Colonial Volkswagen of Medford responded

Thank you, Laurent! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford!

August 12, 2022

Dealership Rating
Employee Rating

Keven is wonderful at introducing me the Tiguan model and giving me a very good suggestion about payment method. More

by rulan0104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 03, 2022

Dealership Rating
Employee Rating

Keven was really really great! He answered all of our questions and really helped in deciding which car is the best for us! It was a really good experience and will never hesitate More

by jokenriquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini , Ryan Hawkins

Aug 05, 2022

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle! We are so glad that Keven had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 16, 2022

Dealership Rating
Employee Rating

It was such a breeze purchasing my Jeep Wrangler. I couldn’t be happier! Thank you!! More

by apowers2377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 01, 2022

Dealership Rating
Employee Rating

Fantastic service, very helpful in finding the correct dealership as well as the right price. More

by jake54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Colonial Volkswagen of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

April 19, 2022

Dealership Rating
Employee Rating

Highly recommend buying a car from Keven! He’s very helpful and very friendly! He answered all my questions and helped me buy my first car! Everyone there was so friendly and helpful! More

by marielzzl528
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini

Apr 20, 2022

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that Keven had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

April 19, 2022

Dealership Rating
Employee Rating

friendly and helpful sales team, welcoming staff. some parts of the process could have gone smoother. was great up until the car was purchased, then customer service seemed to take a back seat. More

by darialarson22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Jeffres, Stephanie Trevisone , Ryan Hawkins

Apr 20, 2022

Colonial Volkswagen of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Ken Cataldo General Manager kencataldo@vwmedford.com

Apr 21, 2022

darialarson22 responded

darialarson22@gmail.com 315-412-9109

...
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