Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell | Page 9

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
177 Reviews
4.7

177 Reviews

Write a Review

Dealership Experience

15 yrs, 1 mo

Industry Experience

14 yrs, 1 mo

Languages Spoken

English English

177 Reviews of Kevin Bicknell

February 27, 2025

Dealership Rating
Employee Rating

Great service Always super helpful Joe usually is who I deal with when I get my car serviced. Lana has sold me last 2 cars super easy transactions They deal with any consirns I have More

by Jody Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee

Feb 28, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jody, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 24, 2025

Dealership Rating
Employee Rating

THE KLAMATH FALLS DEALERSHIP IS VERY PROFESSIONAL AND THEIR SERVICE DEPARTMENT IS SUPERB I would recommend them for sales & service More

by CHUCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Feb 25, 2025

Klamath Falls Toyota responded

Thank you so much, Chucky, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 05, 2025

Dealership Rating
Employee Rating

Donnie was amazing to work with and made sure that I was able to get my truck back quickly. He was also understanding of my busy schedule and kept following up with me to ensure that I got the work done. No More

by Valerie 134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Feb 06, 2025

Klamath Falls Toyota responded

Thank you, Valerie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2025

Dealership Rating
Employee Rating

Very fast n professional services, he checked everything n gave recommendations. He was very nice. More

by betty18839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Feb 04, 2025

Klamath Falls Toyota responded

Betty, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2025

Dealership Rating
Employee Rating

You guys do a good job on my car thank you my car run good More

by RWDAD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 30, 2025

Dealership Rating
Employee Rating

Took 2 hours for them to change my oil How long is it supposed to take for an oil change More

by ASHLEYANDREWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 04, 2025

Klamath Falls Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 24, 2025

Dealership Rating
Employee Rating

Excellent Service and Communication. Friendly people! Great Selection! Not pushy Sales! Very Happy with our used Jeep! More

by LDBUG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jan 26, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 21, 2025

Dealership Rating
Employee Rating

The Best - personal, professional, perfect! A joy to do business with, again and again! Thanks! More

by NONE23h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jan 22, 2025

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 20, 2025

Dealership Rating
Employee Rating

I really appreciate that the mechanics video the condition of your vehicle and show you if they do find any leaks under the carrige, The check in and out process is smooth and polite. My favorite More

by michael.r.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Fernando Martinez 5 stars

Jan 21, 2025

Klamath Falls Toyota responded

Michael, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 10, 2025

Dealership Rating
Employee Rating

Quick and fast, good workers and cheapest place in town to do the service I needed. Appreciate the help from everyone and communication that was kept up. More

by xsomethinx29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes

Jan 12, 2025

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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