Kevin Borden | Page 3

Great quality inventory, fair prices, no games I bought a 2016 Jeep Renegade with only 14K miles. Car was even better than advertised. While they were willing to work with me on price, the list p I bought a 2016 Jeep Renegade with only 14K miles. Car was even better than advertised. While they were willing to work with me on price, the list price was already very competitive. I appreciate that they were upfront about their dealer fee, and did not try to pressure me into financing on a cash sale. I worked with Don. He really went the extra mile for us. We had a minor issue with the parking light. The maintenance team ordered and replaced the whole unit for us. Don sent us home with a loaner vehicle and personally delivered our Renegade a few days later. Based on price, service, and quality I would recommend Novak without hesitation. I will very likely purchase my next car from them as well. More

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Excellent experience! Joel was great. Easy to deal with and willing to make a deal to keep things moving. The lifetime power train warranty is a huge plus as is 2 years free oil changes. Highly recommend and willing to make a deal to keep things moving. The lifetime power train warranty is a huge plus as is 2 years free oil changes. Highly recommend Novak motors! More

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Great Dealership, Great People, Great Experience! I had been searching online for my vehicle (2017 Dodge Durango R/T) for a few weeks and could not find one with the options I wanted in Pennsylvania. I had been searching online for my vehicle (2017 Dodge Durango R/T) for a few weeks and could not find one with the options I wanted in Pennsylvania. I expanded my search and found exactly what I was looking for at Novak Motors. Ralph Gallina was the salesman who responded to my web inquiry and immediately built a repoir with me as we bantered about being Italian and "paisanos." He explained that the company takes in vehicles coming out of lease and only keeps the best of the best for resale and sends the rest to auction. He wasn't lying. You won't find a "bad" vehicle anywhere on the property. Everyone was an absolute pleasure to deal with, including Jeff in Finance, Howard in managment, and especially the service manager, Kevin Borden. My vehicle had a couple of warranty issues that had been taken care of prior to me purchasing it, and there were two additional issues that I found after picking the vehicle up and driving it for a week that they had corrected for me - no questions asked. The fact that I had to drive 100 miles from Harrisburg, PA wasn't an issue either. They gave me a loaner for a week while my vehicle was being serviced and had it ready for me when promised a week later. Kevin himself took a few moments to vacuum out the vehicle before allowing me to leave, and apologized that it wasn't up to my (or his) standards as far as expected cleanliness (coming out of a dealership). He even promised me a full detail on the vehicle in the Spring which he would coordinate with me for a Saturday when I could also take advantage of one of the 4 free oil changes offered with a vehicle purchase. I will definitely buy from Novak Motors again, and I will recommend friends and family to do the same. More

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Great place. Lots of vehicles. Salesman joel was great. sales manager howard great also. Service advisor Kevin took care of any issues I had. I'd buy there again. sales manager howard great also. Service advisor Kevin took care of any issues I had. I'd buy there again. More

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Amazing service that you can count on!!! I use Novak for all my service needs. You can tell right from the moment that you talk to either Anita or Dominick at the counter that you're going to I use Novak for all my service needs. You can tell right from the moment that you talk to either Anita or Dominick at the counter that you're going to be in good hands and get your car running back to the way it should. They have expert staff that are well trained and capable of identifying the issues you're having and helping you maintain the life of your vehicle. I wouldn't consider going any where else before running it by them. More

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Trustworthy Dealership~~ You will not find a dealership as trusting as Novak Motors. From the time we purchased our Jeep to yesterday's oil change. Everyone is truly honest, You will not find a dealership as trusting as Novak Motors. From the time we purchased our Jeep to yesterday's oil change. Everyone is truly honest, up front and not looking to "screw" you over. Can't say enough from our salesman Kevin B. to our maintenance team Anita and Dominick. Appreciate everyone!! More

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Best customer service Novak motors has become a family dealership we all buy our cars here and will always come back since the prices are right and the customer service ama Novak motors has become a family dealership we all buy our cars here and will always come back since the prices are right and the customer service amazing 10 out of 10 stars always More

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Dodge charger Joel is the best sale person who assisted me in buying my first Dodge charger SRT. Even though I bought and sold few cars, I never had this smooth. Wh Joel is the best sale person who assisted me in buying my first Dodge charger SRT. Even though I bought and sold few cars, I never had this smooth. When ever I buy cars , prepared to spend 6-7 grilling hours in dealership, pulling my teeth negotiating. Here it is all open and no pressure tactics. He has given me all the info upfront to make my decision easy. Finance was easy too, didn't take more than 1hr to walk out with my car and best interest rate!! After sales Joel called me 2-3 times in a week to check whether I have any question regarding the car. Assured me to help in case if any issue. Good luck Joel, God bless! More

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The way to go ! Great dealership and people to work with.... great inventory. All vehicles are in like new condition and backed by warranties and more. I highly reco Great dealership and people to work with.... great inventory. All vehicles are in like new condition and backed by warranties and more. I highly recommend checking Novak Motors in Lebanon when it’s time for you to be looking for a vehicle. More

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Friendly and trustworthy I have had my family cars serviced by Novak Motors for several years. Over these years they not only provided quality service and maintenance to our v I have had my family cars serviced by Novak Motors for several years. Over these years they not only provided quality service and maintenance to our vehicles, but also managed to build a trust. That trust made me call their sales folks when my wife decided to replace her aging minivan. We met with Don, took two models of Jeep and also the Chrysler minivan for a road test. We then put to test Howard's patience asking to provide several financing and trade-in options. And two days later we left Novak's parking lot as happy owners of the 2017 Pacifica. Don arranged all need paperwork with our insurance, Kevin made sure we had two FOBs programmed for the car. They all made purchasing a car to be a pleasant experience. I must also thank Eddie for finding and bringing all the cars we elected to test-drive. More

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