Kevin Etters | Page 14

Once again I was reminded why I trust Shottenkirk Honda completely. Even though the parts took some time to arrive, having a loaner car made the wait easy, and I knew my vehicle was in excellent hands. W completely. Even though the parts took some time to arrive, having a loaner car made the wait easy, and I knew my vehicle was in excellent hands. With Kevin and Brian on the job, I know my car is always being treated with the utmost care and attention. I honestly don't believe there's another place that offers this level of service, paired with such amazing, caring individuals. Kevin and Brian, I love you both the mostest! I'll see you again in February 2025 for my next oil - it's always worth the long trip just to have you taking care of my Honda. Great job, guys! Sending you lots of hugs and love! Warmest regards, Nina Norstrom More

by AUTHORNORSTROM Verified Customer Verified Customer

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Excellent service department. I bought my Civic there last year and have had two service appointments with Kevin since then. Both have been great. I bought my Civic there last year and have had two service appointments with Kevin since then. Both have been great. More

by pcginn Verified Customer Verified Customer

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I have enjoyed every interaction I’ve had with Shottenkirk Honda Cartersville! Each person I have talked to, whether via telephone, web chat, or in person has been great! I’m so glad I chose this Shottenkirk Honda Cartersville! Each person I have talked to, whether via telephone, web chat, or in person has been great! I’m so glad I chose this dealership to buy my car, and to service it!! More

by JOYFORLIFE01 Verified Customer Verified Customer

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Kevin has been a great help with the continued issue with my Honda. After several attempts of fixing my front end issue and several parts replaced I still have thumping noises when I'm driving my car. I'm my Honda. After several attempts of fixing my front end issue and several parts replaced I still have thumping noises when I'm driving my car. I'm debating on whether or not to just trade it in More

by HOLLOWAYTONY Verified Customer Verified Customer

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It’s my first time and Mr Kevin explained to me everything carefully. The time waiting my car back was okay everything carefully. The time waiting my car back was okay More

by NIMSAYPAREDES Verified Customer Verified Customer

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Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money Pay $7k for a worthless warranty. Complete waste of money More

by KATELYNPAVLOVSKY2018 Verified Customer Verified Customer

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Friendly, efficient service. Always a pleasant experience . A car wash and vacuum would be a great added service! Always a pleasant experience . A car wash and vacuum would be a great added service! More

by COX1950 Verified Customer Verified Customer

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Kevin is very professional. He let's you no everything upfront. Helps with any questions you have. He let's you no everything upfront. Helps with any questions you have. More

by pottsjg173 Verified Customer Verified Customer

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Gave a lackadaisical response to a readily observable problem. I purchased the warranty that is heavily pushed by the sales team and i warned to not purchase the warranty.. the service department took ev problem. I purchased the warranty that is heavily pushed by the sales team and i warned to not purchase the warranty.. the service department took every opportunity to avoid resolving the issue. The service department said that they wouldn’t handle the claim and the car need to be taken to the manufacturing dealer to have the issue resolved. In summary, I purchased a used car along with the warranty suggested by the sales team. With in 3 weeks of purchase an issue arose, that is specifically detailed to be covered in the warranty i purchased, the service department stated that the issue was not an issue and i should take the car to a manufacturer dealership to have any problems resolved. The warranty company said that i am supposed be to have the repaired by the dealership of purchase.. More

by APPRAISALSHOPOFNWGA Verified Customer Verified Customer

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Richard and Tyler are the best. The customer comes first always. All the employees treat us like we are the only customers that matter. The customer comes first always. All the employees treat us like we are the only customers that matter. More

by RLMHANK Verified Customer Verified Customer

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