Kevin Etters | Page 13

Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money Pay $7k for a worthless warranty. Complete waste of money More

by KATELYNPAVLOVSKY2018 Verified Customer Verified Customer

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Friendly, efficient service. Always a pleasant experience . A car wash and vacuum would be a great added service! Always a pleasant experience . A car wash and vacuum would be a great added service! More

by COX1950 Verified Customer Verified Customer

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Kevin is very professional. He let's you no everything upfront. Helps with any questions you have. He let's you no everything upfront. Helps with any questions you have. More

by pottsjg173 Verified Customer Verified Customer

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Gave a lackadaisical response to a readily observable problem. I purchased the warranty that is heavily pushed by the sales team and i warned to not purchase the warranty.. the service department took ev problem. I purchased the warranty that is heavily pushed by the sales team and i warned to not purchase the warranty.. the service department took every opportunity to avoid resolving the issue. The service department said that they wouldn’t handle the claim and the car need to be taken to the manufacturing dealer to have the issue resolved. In summary, I purchased a used car along with the warranty suggested by the sales team. With in 3 weeks of purchase an issue arose, that is specifically detailed to be covered in the warranty i purchased, the service department stated that the issue was not an issue and i should take the car to a manufacturer dealership to have any problems resolved. The warranty company said that i am supposed be to have the repaired by the dealership of purchase.. More

by APPRAISALSHOPOFNWGA Verified Customer Verified Customer

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Richard and Tyler are the best. The customer comes first always. All the employees treat us like we are the only customers that matter. The customer comes first always. All the employees treat us like we are the only customers that matter. More

by RLMHANK Verified Customer Verified Customer

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Excellent personnel at all levels. From sales to finance to customer assistance this Honda team is on it! From sales to finance to customer assistance this Honda team is on it! More

by IRMORAM55 Verified Customer Verified Customer

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As always amazing services with everyone at this location. Jordan is my normal "go to" person who always given exceptional service. I did have the opportunity to have Kevin help me one time and outs location. Jordan is my normal "go to" person who always given exceptional service. I did have the opportunity to have Kevin help me one time and outstanding so I wanted to make sure I mentioned him. More

by DRBLUMSACK Verified Customer Verified Customer

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Kevin is the very best service advisor we have ever met. He alerts us as to what may need to be replaced down the road but does not use scare tactics. He is always mindful of our budget. We drive from Wo He alerts us as to what may need to be replaced down the road but does not use scare tactics. He is always mindful of our budget. We drive from Woodstock to Cartersville so that Kevin can keep our 2006 Honda Accord with over 330,159 miles on the road. Kevin and Shottenkirk are both absolutely fabulous! More

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This dealership has the best service ever. If ai have to come by and buy a new car I would go to the Shottenkirk dealership in Cartersville. If ai have to come by and buy a new car I would go to the Shottenkirk dealership in Cartersville. More

by JACKYARBOUET Verified Customer Verified Customer

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Very professional. Service on time and very reasonable. Thank you for taking care of my Acura. Service on time and very reasonable. Thank you for taking care of my Acura. More

by INFODRIVE Verified Customer Verified Customer

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