Kevin Flanagan | Page 51

I feel this dealership has much integrity and stands behind their product as well as there sales people. it's refreshing to deal with a dealership that makes you a priority. yes we're all in business to behind their product as well as there sales people. it's refreshing to deal with a dealership that makes you a priority. yes we're all in business to make money however customer service is the a major priority to Smythe Volvo. I would feel confident and referring them in the future More

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We had a great experience at Smythe Volvo. Our salesman was courteous, informative and patient with our questions. He did a thorough review of all the car features and their finance person took time to e was courteous, informative and patient with our questions. He did a thorough review of all the car features and their finance person took time to explain the finance and leasing options. We have never experienced a more friendly group. Ana and John More

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Sales folks willing to spend time with me: answering questions, reviewing cars available, test drives - no pressure, and they are readily available to answer questions by phone. Service: Courteous, p questions, reviewing cars available, test drives - no pressure, and they are readily available to answer questions by phone. Service: Courteous, polite, knowledgeable, they explain why actions were taken; they are very efficient at getting me in and out - and the loaner policy is outstanding. Also, I've on occasion dropped of a car *without* an appointment, due to some unexpected issue -- they are *very* accommodating here -- in most cases I got the car back the same day, and in worst case, no more than two or three days. For scheduled service appointments, car is ready when promised, if not sooner; and when I drop off the car, and haven't asked for a loaner, they always ask if I need a ride back home. Overall Volvos have been very reliable for us (driving them exclusively since 1987) - but more than that, it's Smythe that keep us coming back to the brand More

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I'm on my fourth Volvo XC70 and have bought and had them serviced at Smythe Volvo over these many years. What sets Smythe apart are the people. From Kevin in the front and Sean in the back, and especially N serviced at Smythe Volvo over these many years. What sets Smythe apart are the people. From Kevin in the front and Sean in the back, and especially Nick, Tony, Tom and Doug at the service desk. Everyone is always very pleasant and more importantly helpful. This past winter while I was in Florida having my car servicesd at Germain Volvo in Bonita Springs I was told a needed a sigificant and costly part replaced. While I had confidence in the people at Germain I have more confidence in the people at Smythe, so I immediately got on the phone with them. I had Doug speak with the mechanic at Germain and confirm what needed to done. I worked closely with Kevin, Sean, Doug and Tony to resolve my problem and to minimize the cost of the repair. I wouldn't buy or have my volvo serviced at any other Volvo dealer in New Jersey. More

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Kevin and Sean run a first class operation. they've treated my wife and i with friendliness, respect and integrity for over 15 years and 5 cars. they run a local dealership the way all car dealerships treated my wife and i with friendliness, respect and integrity for over 15 years and 5 cars. they run a local dealership the way all car dealerships should be, but unfortunatley aren't. there are many choices out there, but we keep coming back to Smythe ! More

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professional, loyal to long-time customer, listened to every need, want, concern and came through on all. no other dealer i would ever go to every need, want, concern and came through on all. no other dealer i would ever go to More

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A Great Team. They are very responsive. I have 5 Volvo's which are serviced by this team. They also advise me on work that needs to be done on a preventive basis. Additionally they have solved/res Volvo's which are serviced by this team. They also advise me on work that needs to be done on a preventive basis. Additionally they have solved/resolved some very difficult repair problems I have had with two of the older cars. Very valued partners/advisors to myself and my wife. More

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Excellent purchasing experience. Would highly recommend this dealer. The staff was cooperative in all phases of the transaction. Looking for to continued business with Smythe Volvo. (Service, sales, part this dealer. The staff was cooperative in all phases of the transaction. Looking for to continued business with Smythe Volvo. (Service, sales, parts, etc.) More

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The staff was both efficient and professional. I would recommend the service department and the dealership generally to all of my friends. The problem was diagnosed and fixed in a very timely manner. recommend the service department and the dealership generally to all of my friends. The problem was diagnosed and fixed in a very timely manner. More

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Kevin Flanagan is the best. I have used Smythe for 25 years and they never disapoint! Love my new S60. Great gass mileage. Very good pickup. years and they never disapoint! Love my new S60. Great gass mileage. Very good pickup. More

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