Kevin Harris | Page 13

Great customer service Alex was so helpful and also Frank really happy that they were able to help me. Frank really happy that they were able to help me. More

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The staff that did my oil change left the screws loose on my splash shield and as a result I had to replace the splash shield which was a 400$ cost at the dealer. I requested a refund as this was due to an i my splash shield and as a result I had to replace the splash shield which was a 400$ cost at the dealer. I requested a refund as this was due to an improper work from the staff that did the oil change. Kevin Harris who is the manager accused me for the damages. He claimed the possible cause was due to previous damage my car had. He stated he was trying to help me but did nothing other than accuse me of the damages. I had the part which clearly was missing screws. Instead of requesting I bring the part and car In for an inspection or talking To Honda staff at Downey which replaced the part, he simply continued to accuse me of causing the damage. I paid for a certified Honda oil change trusting their reputation and being aware dealer prices are overpriced. However, after the poor quality of work and lack of assistance from the managers and upper management I will no longer take my car there. In addition, it took about two weeks to get a response from them as manager Michelle Vazquez did not contact me within 3 days, as he had assured me. More

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Do you want to get ripped off? went to buy a car, i had talked to the car salesman on the phone and set up an appointmet, went in there and spoke to him myself told him i was here f went to buy a car, i had talked to the car salesman on the phone and set up an appointmet, went in there and spoke to him myself told him i was here for my appointment, but when we got there he started talking to my boyfriend ONLY didn’t even look at me. my boyfriend had to remind him more than once that I was the one buying the car. like you know women are allowed to drive, right? we can also own property and vote now this really isn’t a new thing, I am still waiting my refund its been a year More

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"Norm Reeves Honda SCAMMERS Superstore Cerritos" It’s been almost a year, and I’m still not received my refund. **** DO NOT COME HERE **** go anywhere else if you have to. The staff here are onl It’s been almost a year, and I’m still not received my refund. **** DO NOT COME HERE **** go anywhere else if you have to. The staff here are only hungry for a sale. More

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I had a experience it went better than what I expected from the sales person that helped me out to the finance department they all did a great job. Thanks again Honda from the sales person that helped me out to the finance department they all did a great job. Thanks again Honda More

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Kevin was super helpful and very knowledgeable about everything I had concerns with, he made the lease of my first brand new car very easy and I would 1000% return just because of his service and dedica everything I had concerns with, he made the lease of my first brand new car very easy and I would 1000% return just because of his service and dedication to the customers. More

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Excellent Service. Very kind, understanding, and friendly. Made the experience a smooth, fun, and safe. We will definitely be recommending Hossain to our friends and family. Thank you again to Hossa friendly. Made the experience a smooth, fun, and safe. We will definitely be recommending Hossain to our friends and family. Thank you again to Hossain I am very satisfied with my new 2020 Honda Civic -Andrew Cabrera Ureno More

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Jose Sanchez help me and my husband to make a good decision on purchasing our new 2020 Honda Accord Jose was very nice and helpful to us. Thank u Jose for your help decision on purchasing our new 2020 Honda Accord Jose was very nice and helpful to us. Thank u Jose for your help More

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Mr. Pork was the best dealer they have because he was the only one who helped us most walked past us and he was the only one who got some quicker than most .. I really saw people in there for hours but Mr. P only one who helped us most walked past us and he was the only one who got some quicker than most .. I really saw people in there for hours but Mr. Pork got us in and out and I left with a beautiful car that I’m so happy with i can’t stop smiling and SCREAMING THANK YOU JESUS🤩🤩🤩🤩 More

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Excellent service Mr.Bill Acebron was a person with focus service customer satisfaction straight to the point no hassle ,taggle in talking . Realistic . Good sense of h Mr.Bill Acebron was a person with focus service customer satisfaction straight to the point no hassle ,taggle in talking . Realistic . Good sense of humor he handles business with us family stress free style . He made you laugh in between talking .His style has easy breezy mode from the beginning to end we got the car ..My daughter is very happy with her new car she got her car exactly what she dreamt of . We salute Bill , Ray Saboor and Honda for managing their staff with excellent service training , professionalism , excellent customer Satisfaction . Kudos to Bill and Ray ! Hope to see you guys again !God Bless you both! Sincerely , The Palad family Lani and Mike More

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