Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos
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Kevin Harris | Page 14

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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3.8
166 Reviews

Dealership Experience

15 yrs, 2 mos

Industry Experience

20 yrs, 9 mos

Specialties & Trainings

Customer Relations Manager

3.8

166 Reviews

Write a Review

166 Reviews of Kevin Harris

April 06, 2013

Dealership Rating

Generally speaking, buying a car is scary and intimidating - something the average person does only rarely, and worries about getting a good deal or a fair deal. Kevin made the process easy. He More

by joshsacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2013

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! We understand that shopping for a new car can be stressful. That's why our staff works so hard to ensure each of our guests feels at home during their visits. Kevin will be delighted to read your review! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 06, 2013

Dealership Rating

Kevin was very friendly from the very beginning. Did a great job of presenting me the different options I had in the model I wanted. More

by efraincruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2013

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! Kevin is a valued member of our team and he'll be happy to hear that you were so satisfied with your experience. We hope to work with you again in the future; remember to find us on Twitter and Facebook for our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 10, 2013

Dealership Rating

We typically dislike car salesmen, however Kevin Harris was great. Kevin answered every question without pressuring us or using any of the typical sales pitches. He was very courteous, gave us all the de More

by Lsantillan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin harris

Mar 11, 2013

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! I'm happy to hear that Kevin was able to offer you a fresh perspective on the car shopping experience. At Norm Reeves Honda, our top priority is providing 100% customer satisfaction and it's great to hear that we were able to help your daughter find the perfect vehicle. Be sure to find us on Twitter and Facebook to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 07, 2013

Dealership Rating

The BEST car-buying experience we've ever had! Kevin Harris was informative, but not pushy, and gave me & my son the time we needed to determine whether to buy a new car or used car. We felt he was pat More

by LUZMARIAPAIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 07, 2013

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this great review! We want all of our customers to leave our dealership feeling confident about their purchase. I'm happy to hear that you did. We hope to work with you again in the future and greatly appreciate you spreading the word about Norm Reeves Honda. Be sure to check us out on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

Dealership Rating

While looking for a new car I dealt with many dealerships and salesman - Kevin Harris at Norm Reeves Honda was by far the most professional, friendly, personable, and informative of the bunch. So much so th More

by ajmerl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2013

Norm Reeves Honda Superstore Cerritos responded

We really appreciate your business here at Norm Reeves Honda and are glad you had such a informative, positive experience while buying your new car. Kevin is such a valued member of our team so we are ecstatic to hear you were so pleased with him during your visit. If you have any questions or concerns feel free to contact us. You can check out our Facebook and Twitter pages too! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

Dealership Rating

It was New Year's Eve when I came to Norm Reeves Honda to search for a car. I had spent all day looking at other dealers in Long Beach and no one was willing to help me out. I came down to Norm Reeves feelin More

by jmulhearn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: jade mulhearn

Jan 07, 2013

Norm Reeves Honda Superstore Cerritos responded

What a great way to enter the new year, with a new car! We are so ecstatic to hear that Kevin was able to turn your day around. He definitely is a valued member of our team here at Norm Reeves Honda and glad he was able to get you into a CRV. Customer service is a main priority here, so we are happy your first time buying a car was a positive one. If you have any question or concerns about your CRV feel free to contact us. Also, be sure to follow us on Twitter and Facebook if you want to stay in contact with us at Honda. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 04, 2013

Dealership Rating

These two employees were over the top outstanding through the whole process. I would most definitly spread the word about them to everyone I know. I am satisfied and pleased with my new car. More

by blcuellar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Arteaga

Jan 07, 2013

Norm Reeves Honda Superstore Cerritos responded

We are so glad the process of purchasing a car was an easy one for you. Our main goal is achieving high levels of customer service so it was great you thought we were outstanding dealership. Congratulations on your new car! If you have any questions or concerns feel free to ask. Also, check out our Facebook and Twitter pages! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 15, 2012

Dealership Rating

We recently purchased a Honda Pilot and from day one, Herb and Kevin made our purchase experience GREAT for my wife and I. They both have followed up with us and their professionalism and friendliness i More

by manivasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 17, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this story about Herb and Kevin! We hold our employees to high standards and it is always nice to hear that our employees our living up to our expectations. Thank you for your recommendation, and we look forward to giving you the same great service next time we see you. Find us on Facebook and Twitter for special offers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 03, 2012

Dealership Rating

Kevin Harris and his sales manager were great to work with. We knew exactly what we wanted and the dealership came through for us. The transaction went very smooth throughout the whole process. For a lar More

by jgrantsocal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Kevin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. It's great to know that we were worth your drive. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 03, 2012

Dealership Rating

Fast, easy shopping experience, Kevin was great, financing was also fast and great rate. Got exactly what I wanted. Love my new Honda Odyssey. This car is a tech wonder. I am going to buy another ca More

by Michael.krouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that Kevin and our team was able to show you what Norm Reeves Honda is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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