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Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos

Kevin Harris | Page 8

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
3.9
254 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

22 yrs, 8 mos

Specialties & Trainings

Customer Relations Manager

3.9

254 Reviews

Write a Review

254 Reviews of Kevin Harris

August 27, 2024

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Employee Rating

The issues that I brought my car were taken care of promptly. Arron was amazing he listened & wrote it down word for word so it was fixed. More

by pattyleto76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We're always here to provide excellent service, so feel free to stop by anytime.

August 23, 2024

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Employee Rating

Joseph Vargas is terrific but Kevin in customer service needs to go back for training and take the operators with him More

by quarkstarr134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us! We're glad to hear that Joseph took excellent care of you during your visit. We look forward to serving you again.

August 22, 2024

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Employee Rating

Excellent service and agents to assist me. Wouldn't let no other touch my car. Wish that there were package deals to help me save. Spent 1500$ last visit on brakes and belt change. Thank you More

by rachel2898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reza Asnashari

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Aug 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We hope to work with you again soon- let us know if there is anything else you need!

August 17, 2024

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Employee Rating

Bad customer service never replace my fog light and don’t return call shame you More

by martin1953chevy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stanley Han

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Aug 19, 2024

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable, and we are saddened to see you did not receive the excellent service we strive for. Please reach out to us at your earliest convenience so that we may discuss your recent visit further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 13, 2024

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Thank you always for a good service! Trevor Rodriguez your awesome .. thank you once again More

by robreta07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us and for the special recognition for Trevor! Let us know whenever your vehicle needs service.

August 06, 2024

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Employee Rating

A little more expensive but customer service is great. Also getting in and out is seamless. Weird that they have not brought back the car wash. More

by madfeo12d580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Devon Fields , Than Sabatier

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Aug 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review! We value your feedback and hope to see you again soon.

August 01, 2024

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Employee Rating

Outstanding customer service! !! All the representatives are knowledgeable ans courteous!! I am and will always be a loyal customer because of the customer service!!! More

by dmoorz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Darrell Pork , Service and repairs department

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Aug 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this review! We are always happy to hear when our team provides a 5-star experience. Let us know if you need anything else!

July 29, 2024

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Employee Rating

Jerry was very helpful he took his time to help me get my car he me thru all the process with the buy of my car More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Jerry Gonzalez

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Aug 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review and your kind words about Jerry! We're here for you if you need anything else.

June 20, 2024

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Employee Rating

This dealership is great with their customers service, auto services, they offer free trips to the mall while waiting More

by adiaz115622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana , Luis Gomez

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Jun 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted you enjoyed our customer service and auto services. We strive to make your experience convenient and enjoyable, including complimentary trips to the mall. We look forward to serving you again!

June 13, 2024

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Employee Rating

Excrllent services, warm and knowledges the seales has the patience to hear customer really need. More

by Wung, Yung Chien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Kim Kelly Lujan , Stanley Han

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Jun 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Looking forward to serving you again in the future!

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