Kevin Harris | Page 9

Fair understanding however I did not receive a hard copy of my contract which I feel is a little understating my deal to be of who I am but I will trust Honda finance dept. of my contract which I feel is a little understating my deal to be of who I am but I will trust Honda finance dept. More

by cassey.collins01 Verified Customer Verified Customer

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I took my car in to get an airbag recall done instead they returned it with my dash board cracked and missing pieces over the ac vent. Have tried communicating with manager and keep being told they would they returned it with my dash board cracked and missing pieces over the ac vent. Have tried communicating with manager and keep being told they would call me back. It’s been three weeks and several phone calls and still no response or accountability. No one likes their car being returned in worse condition or broken parts More

by Aisandov Verified Customer Verified Customer

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I really appreciate how Norm Reeves Honda superstore employees greet and help get their clients what they need in a timely manner Thanks again Gail Campos employees greet and help get their clients what they need in a timely manner Thanks again Gail Campos More

by itsacamnppos Verified Customer Verified Customer

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The Cerritos superstore Have everything that I wanted in stock I am happy to be here stock I am happy to be here More

by sandyshen1818 Verified Customer Verified Customer

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The staff at this dealership is truly outstanding. Albert Rosales was very friendly knowledgeable and attentitive. The Finance manager offered us valuable protection products that I know will enhance Albert Rosales was very friendly knowledgeable and attentitive. The Finance manager offered us valuable protection products that I know will enhance our ownership experience. Last but not least, Peter the Finance Director is a consummate professional who was able to quickly and efficiently resolve a major issue of my own doing. You guys are a class act and I will be back to buy another car from you guys. Without hesitation, I highly recommend Norm Reeves Honda to anyone looking to purchase a new or used vehicle. More

by rterfehr Verified Customer Verified Customer

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Me gusto la atención del vendedor. pero el servicio en finanzas no es bueno te quieren vender otras cosas que no ordena unp. pero el servicio en finanzas no es bueno te quieren vender otras cosas que no ordena unp. More

by Alfonso gomez Verified Customer Verified Customer

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Kevin Harris most unprofessional individual states he is a manager but didn’t have the audacity to meet with me in person Called me over the phone and set he would call me back and haven’t heard from hi a manager but didn’t have the audacity to meet with me in person Called me over the phone and set he would call me back and haven’t heard from him till this day another would be sales mr.sabastien said one thing finalizing of giving me floor mats which he never said bcs it was never written down communication skills in this sorta business goes along way for customer satisfaction and for my individual and my girlfriend very poor customer care….atleaat the sold the car I’m guessing and is what Kevin Harris presented .they don’t care abt ur satisfaction it’s all about money and service to meet the qualifications of a bounus very poor customer service other hand Jose manga work the best of his ability to get me a more foward gap plan man is very reasonable in the process of taking care of a customer 5starts for Jose couldn’t ask for a better sales man to take the time and fill paper work and make sure everything is okay went out of his way to extend insurance on initial purchase man deserves most of the commission as Sebastian as a middle man and Kevin Harris xxx the top dog the communication and again lack of satisfaction is beyond imagine For the sign that says number 1 in sales these individuals do not belong with that title I understand the process is tricky and sometimes aggravating but going multiple days after the purchase and getting the wrap around I guess is common ground when drawling with soo called gangsters of money /monopoly but again I guess it comes down to they sold the car and that day is long gone Onto the next customer as I see it Work on individual customer satisfaction with ur employees I’m not the first to leave a message like this and I’m not the last . More

by castilloyas44 Verified Customer Verified Customer

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Service is good and faster. I like it and i come there again. See you, thank you I like it and i come there again. See you, thank you More

by thinguyen712 Verified Customer Verified Customer

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Great service thanks for make this so easy. We are so happy with the new truck.. We are so happy with the new truck.. More

by jav157924 Verified Customer Verified Customer

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Hi my name is Mary Garton I recently have my car maintenance on my air conditioner I am very satisfied with my service I have received from Norm Reeves Honda service’s I will recommend to all my fri maintenance on my air conditioner I am very satisfied with my service I have received from Norm Reeves Honda service’s I will recommend to all my friends family and my coworkers to try Norm Reeves Honda in Cerritos. I am very satisfied customer. Thank you. Mary Garton More

by mpgarton Verified Customer Verified Customer

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