Kevin Marciano
Kevin Marciano at Eastchester Chrysler Jeep Dodge Ram

Kevin Marciano | Page 30

Fixed Operations

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

Contact Me
not yet
rated
459 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

not yet
rated

459 Reviews

Write a Review

459 Reviews of Kevin Marciano

April 13, 2021

Dealership Rating
Employee Rating

Don't know if i could do 25 words, but the service dept. and Kevin Marciano was right there for and fixed all my issues. this is why I always come back for other Leases More

by jeff@bilotta.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 13, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Jeff! We appreciate your support and are thrilled to hear that Marciano went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

April 09, 2021

Dealership Rating
Employee Rating

Great team ,made it very easy for me to get my car serviced , thanks to all the member at Eastchester for a lovely experience, thank you . More

by honcho077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Apr 09, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for coming in to Eastchester Chrysler Jeep Dodge Ram to get your car serviced! Glad to hear it was a breeze. Hope to see you again soon!

April 01, 2021

Dealership Rating
Employee Rating

My experience at the Eastchester Chrystler dealership/service dep. was fun, quick and efficient. Everyone was helpful and had a friendly attitude from start to finish. More

by capellanangenis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Apr 02, 2021

Eastchester Chrysler Jeep Dodge Ram responded

"Fun, quick and efficient" are all words we love to see. Thank you so much for trusting Eastchester Chrysler Jeep Dodge Ram with your business! We look forward to serving you next time.

March 30, 2021

Dealership Rating
Employee Rating

Amazing Service! I am glad I chose to visit Eastchester to both purchase and service my vehicle. Your company as a whole and individual staff is overall amazing. More

by ALANISARMANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Alanis - We are delighted to have you as an Eastchester Chrysler Jeep Dodge Ram customer and thrilled to see this wonderful feedback. Thank you so much! Safe travels and we look forward to assisting you in the future.

March 30, 2021

Dealership Rating
Employee Rating

Kevin Marciano was a pleasure to deal with. Thank you for everything you do. You’re an asset to that dealership! Will continue our business at Eastchester Chrysler Jeep Dodge More

by Hughpender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate you taking the time to share your glowing feedback about Kevin! He is an excellent member of our team and we will make sure he knows how much his work is valued. Thank you for giving Eastchester Chrysler Jeep Dodge Ram your business, we look forward to welcoming you back next time!

March 29, 2021

Dealership Rating
Employee Rating

Very experienced and friendly staff.Will recommend to Very experienced and friendly staff. Will recommend to friends and family and will definitely come back. Thank you east chester Chrysler dealers you More

by TYRONEHAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Mar 29, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Your business and recommendation of our team mean the world to us! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram, see you next time!

March 24, 2021

Dealership Rating
Employee Rating

The supervisor managers don’t ask question just skip u when u clearly had an appointment and I was on the line waiting to get my car serviced. Appointments don’t matter in that place.They need to fire and More

by Illy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Apr 08, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Lily, this feedback is very concerning and I am sorry that we left the wrong impression. We value customer experience above all else, so I would appreciate the opportunity to make things right for you. Would you please consider giving me a call at your earliest convenience? Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

March 22, 2021

Dealership Rating
Employee Rating

Great Customer service took care of my issues very attentive had radio issues everything was solved under manufacturer warranty will follow up after completing my next appointment More

by nelsonreyes305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Somma, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Mar 22, 2021

Eastchester Chrysler Jeep Dodge Ram responded

It's great to hear that our team could address the concerns with your radio. Thank you so much for trusting your vehicle with Eastchester Chrysler Jeep Dodge Ram! We are grateful to have you as a customer.

March 17, 2021

Dealership Rating
Employee Rating

Took them almost 3 hours to change 4 tires. Made no sense. Place wasn’t busy, just slow working. I was very upset with the service today. More

by rell7707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 06, 2021

Eastchester Chrysler Jeep Dodge Ram responded

It is never our intention to cause an inconvenience and I am so sorry if your visit took longer than anticipated. I will address these concerns with my team so we can work towards offering a more seamless experience next time. Thank you. Kat Kowalski - Customer Care Specialist - (877) 811-9330

March 11, 2021

Dealership Rating
Employee Rating

Great experience! starting with Mr.Day, he was very pleasant and inviting, he brought an extra presence to show me that my car would be handled with care! Kevin was very helpful and sincere and assured More

by TERRYPROFESSION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Davis , Mr. Day

Mar 11, 2021

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us, Terry! We appreciate your business and are happy to hear that you had such a fantastic experience working with Kevin. Drive safely, and we hope to see you back at Eastchester Chrysler Jeep Dodge Ram next time!

May 05, 2022

TERRYPROFESSION responded

This will be my last time coming to this specific dealership! Everytime I come here I am being ripped off! I always come for a regular oil change every few months/3000 miles. Anytime I drop my car off I always get a call a few minutes later saying that I need something done and the bill always comes up to $500 or more. When I retrieve this phone call I always agree for the maintenance guy to continue with whatever service my car needs. I feel that they do this to certain customers especially if they’re female to try to get over, and get more money out of us. If I decline for them to continue the service they always get an attitude with me and hang up the phone. This is very unprofessional and very rude. I had a guy help me name Jerry he was very nice at first, then because I denied the extra service for them to change certain fluids which is a ridiculous price of two to $300, he had me wait when I was already called a half an hour before stating that my car was ready! He had me stand and wait by the desk while he was on the phone when he was not on the phone originally when I approached him and he said I have to wait when my bill was already on his desk! Proper customer service if there is a client in front of you you attend to them first and you don’t just come out of nowhere and make a phone call and have them wait, because they denied extra service. I’d rather pay a toll and go to Jersey because the guys at Dodge Jeep ram in Jersey are way more professional and they don’t try to be greedy for money. Honesty will get someone along way not greed!

...
30
...

Dealership Inventory (292 Vehicles)

used 2020 Chevrolet Equinox car, priced at $17,000
2020 Chevrolet Equinox
used
Silver Ice Metallic exterior
Automatic
All-wheel Drive
used 2019 GMC Acadia car, priced at $20,000
2019 GMC Acadia
used
White Frost Tricoat exterior
Automatic
All-wheel Drive
new 2026 Chrysler Pacifica car, priced at $43,975
2026 Chrysler Pacifica
new
Hydro Blue Pearlcoat exterior
Automatic
All-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $45,198
2026 Jeep Grand Cherokee
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $46,152
2026 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2026 Dodge Durango car, priced at $47,326
2026 Dodge Durango
new
DB Black Clearcoat exterior
Automatic
All-wheel Drive