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Kevin Massey
1,320 Reviews
Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
24 yrs, 10 mos
Industry Experience
33 yrs, 10 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,320 Reviews
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1320 Reviews of Kevin Massey
January 29, 2019
Fixed drivers broken seat I will be calling u as I have noticed my driver seat making noise as I get out of car, also found a large black plastic piece under drivers seat...u r I will be calling u as I have noticed my driver seat making noise as I get out of car, also found a large black plastic piece under drivers seat...u r far from me and I have been under weather, so hopefully soon I will bring in to check out seat.... More
by bkuzin
Verified CustomerOther Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins
January 26, 2019
Bad oil change I went to get my oil changed 12/24/18 They closed by 12 that day. I originally was thankful they were able to get me in but a month later My truck I went to get my oil changed 12/24/18 They closed by 12 that day. I originally was thankful they were able to get me in but a month later My truck is telling me I need to service engine oil soon. Which makes me think they took it back & did nothing. Outside of that the service staff were friendly & helpful. More
by Johnson
January 22, 2019
Great service Anytime I make an appointment they are always accommodating. Kevin Massey is a pleasure to work with and talk to. All around great service, and always Anytime I make an appointment they are always accommodating. Kevin Massey is a pleasure to work with and talk to. All around great service, and always a good experience when I have to bring my Armada in. More
by Kpowell
Other Employees Tagged: Craig London.
January 17, 2019
Oil change and tire rotation Always greeted with a smile and already knows why my vehicle is visiting the service department. The editing room is super accommodating while I edit Always greeted with a smile and already knows why my vehicle is visiting the service department. The editing room is super accommodating while I edit gormy car. More
by ellen.gallo65
January 15, 2019
Treated the way all customers should be I’ve never had an upleasant experience at Lokey in over 5 years of dealing with them - Kevin and Chuck in service bend over backwards to make sure I’m I’ve never had an upleasant experience at Lokey in over 5 years of dealing with them - Kevin and Chuck in service bend over backwards to make sure I’m satisfied More
by donmiller00
Other Employees Tagged: Tim McCoy, Chuck Schnitker
January 14, 2019
Top quality service. Staff was very helpful. The problems was difficult and took a bit but once we got a clue of the problem was we zoomed right in on it. Thanks to all. Staff was very helpful. The problems was difficult and took a bit but once we got a clue of the problem was we zoomed right in on it. Thanks to all. Bill evans More
by Woeii
Other Employees Tagged: David Forman
January 12, 2019
Great guys. Knowledgeable. Talk to Chris the GM and Mario in sales. They can get it done! Dont worry about your credit. These guys can get it done for you. Talk to Chris the GM and Mario in sales. They can get it done! Dont worry about your credit. These guys can get it done for you. More
by FunkyDunky
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mario Boskovic, Mike Parrish, Thomas Wilkins
January 08, 2019
Courteous, competent service Kevin, our service advisor, was very attentive, receptive and knowledgeable; resulting service on the vehicle was performed competently and promptly. Kevin, our service advisor, was very attentive, receptive and knowledgeable; resulting service on the vehicle was performed competently and promptly. Customer amenities from coffee to shuttle service were excellent. I would recommend Lokey Nissan Service. More
by donnaearles
January 05, 2019
Routine lifetime service Treated like I was royalty. They just rebuilt a new show room/ office/service center. But the access from the road to the service drive-in is narrow a Treated like I was royalty. They just rebuilt a new show room/ office/service center. But the access from the road to the service drive-in is narrow and cluttered with new cars. Needs to be looked at More
by Steve7379
Other Employees Tagged: Chuck Schnitker
January 05, 2019
Classic Z Approaching 275,00 miles , my 350z has only and will only be serviced by Lokey Nissan. Kevin Massey has always been my service advisor and I trust his Approaching 275,00 miles , my 350z has only and will only be serviced by Lokey Nissan. Kevin Massey has always been my service advisor and I trust his advice! I pass two other Nissan dealers in order to go out of my way to go to Lokey! More
by FISHERMANGERRY
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