Kevin Massey | Page 127

Service My 2016 Altima needed service (it would not start) The service department found it was the battery, replaced it, and I was up and running again! I w My 2016 Altima needed service (it would not start) The service department found it was the battery, replaced it, and I was up and running again! I wish there were 100 stars because the service department gets 100 out of 100 from me!!! They are phenomenal, and I greatly appreciate all of them!!!! Linda and Joe Summit More

by lsummit58 Verified Customer Verified Customer

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The Lokey Nissan Experience I’ve been to many Nissan dealers in the Tampa Bay Area and Lokey is superior to all the others. Their service bay is modern and efficient. They greet I’ve been to many Nissan dealers in the Tampa Bay Area and Lokey is superior to all the others. Their service bay is modern and efficient. They greet you at your car immediately. My service Rep, Kevin Massey knows my car and its needs. I am confident he will make recommendations to keep my car in great shape. The waiting room is first class. There is WiFi, charging stations, and desk areas to use. TV and service status( in addition to personal updates by the staff) if you are waiting and Starbucks coffee, donuts, snacks, water, etc. Its a great place to wait for your car if you don’t use their shuttle to go home or to the mall. The work on my cars has always been excellent - no repeat problems and your car is delivered to you clean and washed. I highly recommend this dealer! More

by JOHNPMX Verified Customer Verified Customer

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Great intake agent Kevin Massey. My intake agent kept me informed, he made me believe I was not forgotten while waiting. Excellent I also felt comfortable with drinks available at my My intake agent kept me informed, he made me believe I was not forgotten while waiting. Excellent I also felt comfortable with drinks available at my own choosing. Thank you More

by Jukeowner1 Verified Customer Verified Customer

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Akways Wonderful!!!!! Always GREAT service.Employees always curious and knowledgeable. Reasonable wait time,always give facts about future things that may need o be done as Always GREAT service.Employees always curious and knowledgeable. Reasonable wait time,always give facts about future things that may need o be done as well as pricing. More

by JILLEBEAN3 Verified Customer Verified Customer

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Excellent Anthony Nicholas is a professional and easy to work with even when you are unhappy about the car issues. Total respect with excellent customer servic Anthony Nicholas is a professional and easy to work with even when you are unhappy about the car issues. Total respect with excellent customer service!!! More

by jperry112 Verified Customer Verified Customer

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Lokey Nissan a Trustworthy Establishment As a former Ford owner for 13 years, I learned to avoid Ford dealerships for repair service in Pinellas County. I am thankful to find a trustworthy an As a former Ford owner for 13 years, I learned to avoid Ford dealerships for repair service in Pinellas County. I am thankful to find a trustworthy and generous dealership like Lokey Nissan that exceeds my expectations. I love my 2016 Altima and appreciate Lokey Nissan. If you visit Lokey Service Department, ask for Kevin Massey. He is a true gentleman. More

by gcerecero Verified Customer Verified Customer

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Gerry’s opinion! I have a classic 350z( classic cause it has 265,000 Miles.....it has been service by no other dealer or shop other than Lokey Nissan!). When I go to t I have a classic 350z( classic cause it has 265,000 Miles.....it has been service by no other dealer or shop other than Lokey Nissan!). When I go to their service sept, the service is prompt....and accurate and always on point! From the Service manager to my service writer(Kevin Massey) to the service tech(Kaleb Cantrell) they all work at making me a satisfied customer! More

by GerryH Verified Customer Verified Customer

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Excellent The staff always meets my expectation. When I arrive I am greeted with a smile. Ms. Freemon how can I help you today? Awesome team! The staff always meets my expectation. When I arrive I am greeted with a smile. Ms. Freemon how can I help you today? Awesome team! More

by KLARRY Verified Customer Verified Customer

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Phenomenal Service Team! I cannot say enough positive things about the Lokey Nissan Service Team. They are fast, honest and my service is completed within the time quoted. M I cannot say enough positive things about the Lokey Nissan Service Team. They are fast, honest and my service is completed within the time quoted. My vehicle is always cleaner than when I dropped it off and my Service Attendant Kevin looks for any coupons available for my car so I always pay a price lower than expected. This is such a high level of customer service that my next vehicle will be a Nissan purchased at Lokey in Clearwater so I can continue to have the Nissan Service Team. More

by Maria P Verified Customer Verified Customer

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Trans went out on one car bought a new one.. Kevin gave great customer service and also recommended a great sales man Angelo that work with me on getting the new car he also had a trainer that ha Kevin gave great customer service and also recommended a great sales man Angelo that work with me on getting the new car he also had a trainer that had great customer service.. More

by HOLLYDSA Verified Customer Verified Customer

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