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Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 32

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.7
1,323 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

25 yrs

Industry Experience

34 yrs

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.7

1,323 Reviews

Write a Review

1323 Reviews of Kevin Massey

February 01, 2023

Dealership Rating
Employee Rating

Kevin helped me and I'm never surprised how he always exceeds my expections. Customer service A++ and a helpful coupon to help with repair costs. More

by Diamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2023

Lokey Nissan responded

Hi Diamond, we are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 19, 2023

Dealership Rating
Employee Rating

Window’s been in 3 times in the past year, and still hasn’t been fixed. More

by MCaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 22, 2023

Lokey Nissan responded

We're disappointed to hear of the negative experience you had at our location. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 18, 2023

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Employee Rating

Exceptional service provided. Very kind and accommodating. Will recommend all friends and family. GREAT WORK More

by tarasantos88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Green

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Jan 22, 2023

Lokey Nissan responded

We're glad you had such a wonderful experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 18, 2023

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Employee Rating

The staff is very friendly and helpful. Never feel like I’m being sold on more than needed. More

by dunham.stephaniem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono

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Jan 22, 2023

Lokey Nissan responded

Dunham, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 16, 2023

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Employee Rating

Very knowledgeable and great customer service. Also the ambience very clean and updated with all the great necessities while waiting to get my oil changed , More

by Marsela_mullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono

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Jan 18, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 14, 2023

Dealership Rating
Employee Rating

Fast and communicate during the process, ask you first before doing anything to your vehicle More

by swankiss3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono

Report | Print
Jan 18, 2023

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 12, 2023

Dealership Rating
Employee Rating

Great customer service, great amenities. They have always treated me well and done what they say they are going to do. More

by steveisready1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono

Report | Print
Jan 17, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 12, 2023

Dealership Rating
Employee Rating

Quick and efficient service, friendly customer service. Attention to details and oil change is free More

by admin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Schnitker, Tate Humphrey , TONY AVERSA, Jeff Pentney, CHRISTIAN WEST

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Jan 17, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 08, 2023

Dealership Rating
Employee Rating

Services good, the environment for waiting was very good and the attendance were very awareof my requirements More

by jredding.in.fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 11, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 08, 2023

Dealership Rating
Employee Rating

Always on top of everything! Courteous staff and persistent follow up! Highly recommend this dealership! More

by pamkdoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono

Report | Print
Jan 11, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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