Kevin McKinnon | Page 18

I wish we had more technicians, to accommodate customers faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and p faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and parts, make everyone's job more difficult. Overall good job under the conditions. More

by JARRODWILLIAMSSR Verified Customer Verified Customer

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Matt Henry was very helpful in getting the vehicle we wanted. 5 stars to him wanted. 5 stars to him More

by houston2 Verified Customer Verified Customer

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Matt Henry went the extra "miles" to get us the vehicle we wanted. Thank you. we wanted. Thank you. More

by houston2 Verified Customer Verified Customer

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Ken (sales), Nathan (ordering) Kevin (aftermarket) have gone above and beyond to help me with the purchase of two vehicles -- both Broncos -- and I couldn't be happier. Thanks, Randall Reed! gone above and beyond to help me with the purchase of two vehicles -- both Broncos -- and I couldn't be happier. Thanks, Randall Reed! More

by MATTMIKLIUS Verified Customer Verified Customer

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We had a great experience with Matt Henry helping find the vehicle we were looking for. Thanks for going the extra miles, literally for us. I appreciate that he offered other choices but kept looking for the vehicle we were looking for. Thanks for going the extra miles, literally for us. I appreciate that he offered other choices but kept looking for just the right one . More

by houston2 Verified Customer Verified Customer

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There was some confusion in the beginning but we got it worked out and things worked out worked out and things worked out More

by jhintx Verified Customer Verified Customer

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My salesman David Harrison did an outstanding job working with me to make a deal that met my family’s needs. Also the manager personally met with me showing that the entire team was dedicated to finding a de with me to make a deal that met my family’s needs. Also the manager personally met with me showing that the entire team was dedicated to finding a deal for me. All the staff at Randall Reed were so nice and accommodating for me & my family. Overall it was a wonderful experience & we can wait to visit again in the near future for our next vehicle purchase. More

by jpojackson Verified Customer Verified Customer

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Great salesperson and very friendly staff. Jarrod was very courteous and helpful and answered all of our questions. Jarrod was very courteous and helpful and answered all of our questions. More

by sroberts1116 Verified Customer Verified Customer

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We went in to ask about a trade in for a minivan I had bought a few months prior and absolutely hated. I still owed quite a bit on it and was sure Ford wouldn't pay off the whole amount. After a few hours bought a few months prior and absolutely hated. I still owed quite a bit on it and was sure Ford wouldn't pay off the whole amount. After a few hours of back and forth, I stood to leave deciding I wasn't going to get anywhere near what I needed, I received a final offer from the manager for a full payoff of my minivan and close to the monthly payments I needed to be at. I know the back and forth is standard practice at a dealership, but it really wore me down. In the end, I left with my new Ford Explorer XLT and have been so happy in my new SUV. Everyone at Planet Ford was extremely nice. Guy even gave my grandson a nice lunch because he was hungry. I have always loved this Ford location, they make it easy to bring in your vehicle if you need to, always help me if I can't figure out something in my SUV, and called to check on me after the sale. Our family has bought from this dealer several times now, and we will keep going back because they treat you like you belong there no matter who you are. More

by DEANNALUCE Verified Customer Verified Customer

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Guy is always very attentive to my needs. Pleasure to work with him as always Pleasure to work with him as always More

by REXASPIKES Verified Customer Verified Customer

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