Kevin McKinnon | Page 24

Love planet ford in spring but planet ford in humble took it one notch above they gave me the vehicle ,price,and service we expected the employees were always a step away love Planet Ford Humble it one notch above they gave me the vehicle ,price,and service we expected the employees were always a step away love Planet Ford Humble More

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Outstanding Promptly contacted me for test drive and was timely in providing the test drive. Quentin C. took excellent care of us during the process. Pedro assi Promptly contacted me for test drive and was timely in providing the test drive. Quentin C. took excellent care of us during the process. Pedro assisted us with becoming familiar with the vehicle. Both these young men were extremely polite and helpful. More

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Flipping Prices Marcus was my salesman for the F150 The vehicle was listed on the Internet for $ 48,638 and ask Marcus for out the door, TT&L He text me back $53,85 Marcus was my salesman for the F150 The vehicle was listed on the Internet for $ 48,638 and ask Marcus for out the door, TT&L He text me back $53,856 why did I get that Price? It seem like the service manager kept flipping prices and that’s why I will never buy Another vehicle from Planet Ford. More

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Great experience very fast and friendly Talked to Byron Nelson on the phone before I went to dealership. When I got there he already knew what I wanted and he was able to get me in the truck Talked to Byron Nelson on the phone before I went to dealership. When I got there he already knew what I wanted and he was able to get me in the truck for a great price. Financing went smoothly and it was just a overall great experience. My son has bought two trucks here and I would definitely recommend this dealership to anyone. More

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We have been purchasing Ford trucks from Randall Reed for many many years! Best in the class service sales and support!! Joshua, who sold us the vehicle, was awesome as well as Craig and all the others who h many many years! Best in the class service sales and support!! Joshua, who sold us the vehicle, was awesome as well as Craig and all the others who helped with our purchase More

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It was cold and wet took us a long time to make our decision. Such great customer service thank you Jose Castillo for being so patient with us. decision. Such great customer service thank you Jose Castillo for being so patient with us. More

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Professionals From the selection and purchase of our new Ranger Lariat (Ken), to the “finishing touch” modifications we wanted (Kevin), we were working with experie From the selection and purchase of our new Ranger Lariat (Ken), to the “finishing touch” modifications we wanted (Kevin), we were working with experienced, confident professionals that gave us a fair deal on what we wanted. More

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Mainly went to Randall Reed's Planet Ford to look at stock and price what was there salesman listen to what I wanted in a vehicle and brought the first one out I bought vehicle was more than what I expe stock and price what was there salesman listen to what I wanted in a vehicle and brought the first one out I bought vehicle was more than what I expected and priced I was comfortable with More

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Customer care throughout purchasing process Customer satisfaction is the goal at Planet Ford. Upon arrival to see which truck I was going to purchase, I was met by Vicky who immediately listened Customer satisfaction is the goal at Planet Ford. Upon arrival to see which truck I was going to purchase, I was met by Vicky who immediately listened to what I wanted and began offering options. Once the decision was made on the model, Vicky worked diligently to try and close the deal. I had a better offer from another competitor, but she was determined to close a deal with me. Due to Vicky’s diligence, dedication, and truly wanting me to be in the truck I preferred, we closed. More

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Great Deal on a 2020 ST Michael Grissom and Kevin really did their best to make sure we got a deal we were comfortable with. We didn't haggle back and forth, I let him know Michael Grissom and Kevin really did their best to make sure we got a deal we were comfortable with. We didn't haggle back and forth, I let him know where we needed to be and if we could get there on price, we would purchase immediately. Needless to say, we bought a car later that day. The paperwork side was seamless and really easy. I do wish the finance side and maintenance packages were a little more forthcoming on the costs of front but all in all, we will definitely be back. More

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