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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 10

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
197 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

197 Reviews

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197 Reviews of Kevin Proo

February 13, 2026

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Employee Rating

Service and repairs were great. Drivers side window is working now, and the drive shafts were replaced as I had requested. Thank you. More

by Jorgetorres9910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2026

Germain Honda of Surprise responded

Our team is pleased to know that you enjoed a 5-star service experience. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

February 12, 2026

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Employee Rating

First time using Germain Honda for service. Appointment was kept on time, and the team finished earlier than expected. Everyone I encountered was friendly and helpful. More

by Dlzim4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa

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Feb 13, 2026

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive service needs and for sharing your 5-star experience. Our team looks forward to building a long and lasting relationship. Best Regards, Sassha Motz General Manager

February 11, 2026

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Employee Rating

Was the first time I was there got right in and out and no problems at all enjoyable experience More

by MEADAM1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. We hope this is the beginning of a long and lasting relationship. Best Regards, Sassha Motz General Manager

February 11, 2026

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Employee Rating

Kevin was super helpful and explained everything really well. Went out of his way to arrange for the team to finish early since I was waiting on site. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2026

Germain Honda of Surprise responded

Thank you. We’re happy to hear that you had a great experience with Kevin, and that he did what he could to ensure that your car was quickly and efficiently take care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

February 09, 2026

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Employee Rating

Kevin was awesome. Actually everyone there was very nice. My car was fixed in a timely manner and when helping me Kevin listened to my concerns. My friend suggested you More

by Dwn2rth93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Feb 09, 2026

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with quality and efficient service. We are so happy your friend led you our way. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

February 06, 2026

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Employee Rating

Took my car for a warranty repair - was able to schedule the appt quickly and got the car back in a very timely manner. More

by kippbarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Germain Honda of Surprise responded

Thank you! We're happy to hear that you had a great service experience and that your Honda was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

February 05, 2026

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Employee Rating

The staff and service were first class, they have a waiting area that every dealership should strive too. More

by SHTHPNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We’re glad you enjoyed the service and our waiting area—your feedback means a lot to our team. Best Regards, Sassha Motz General Manager

January 30, 2026

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The team at Germain Honda are so great to work with! They are knowledgeable, friendly and can you into the right car for you. We highly recommend!! More

by teriparkhurst33
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marc Dettenrieder , George Bell, Branden Cole

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Feb 03, 2026

Germain Honda of Surprise responded

We greatly appreciate your business and kind recommendation. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

January 27, 2026

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Employee Rating

We've always had a great experience with Germain Honda, from sales to service. Alfredo Bustamante and Kevin Proo continued that great experience during my service visit on Friday, January 23, 2026. I enj More

by gunnersonwilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Jan 28, 2026

Germain Honda of Surprise responded

Thank you for your continued loyalty to Germain Honda and for sharing your kind words. We’re delighted to hear Alfredo Bustamante and Kevin Proo continued to provide the great experience you’ve come to expect. We’re glad you enjoy our service center and appreciate you taking the time to recognize our team—we look forward to welcoming you back again soon. Best Regards, Sassha Motz General Manager

January 26, 2026

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Employee Rating

We experienced great customer service, very clean facility, prompt and quality service on our Honda CRV. More

by RP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 27, 2026

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that our team took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

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