Kevin Proo | Page 13
Service Advisor
Germain Honda of Surprise
13270 N Autoshow Ave
Surprise, AZ 85388
Languages Spoken
English
Spanish
197 Reviews
Write a Review197 Reviews of Kevin Proo
December 22, 2025
Update: Took my car back in but waited in the lobby this time. They took about 30 minutes. Which I appreciate the courteous and prompt service. Everything works great now. __________ After the the rep time. They took about 30 minutes. Which I appreciate the courteous and prompt service. Everything works great now. __________ After the the repair was done, there was scratches on window and faulty button for opening door. Picked up, all fine but then noticed another problem and now having to take it back again. We dont live nearby so it has been time consuming for sure. I would assume service tech would make sure all electrical issues were good but apparently not. They dont check. More
Other Employees Tagged: Kristina Miranda
December 19, 2025
Kevin was able to get us in quickly and thoroughly explained everything. Waiting area was spacious. When our car needed more work than anticipated, Honda arranged for us to have a ride back home. Woul explained everything. Waiting area was spacious. When our car needed more work than anticipated, Honda arranged for us to have a ride back home. Would definitely recommend this dealership. More
December 16, 2025
Kevin gave me timely updates for my car's service. An issue I had with the window, which I thought would be a costly repair, turned out to be a simple, no-cost fix. An issue I had with the window, which I thought would be a costly repair, turned out to be a simple, no-cost fix. More
December 12, 2025
I love the waiting room and the dealer told me it’ll take about an hour to an hour and a half which it did he was correct in his time my experience was great compared to other dealerships about an hour to an hour and a half which it did he was correct in his time my experience was great compared to other dealerships More
December 11, 2025
Although we purchased this vehicle at Arrowhead, this service center is much closer to us and very handy. I was very impressed with the customer service lobby. service center is much closer to us and very handy. I was very impressed with the customer service lobby. More
December 11, 2025
Super satisfied! Easy scheduling & quick. Kevin is always super informative and always on it! I very much enjoy the easiness of getting my car in & out quickly! Easy scheduling & quick. Kevin is always super informative and always on it! I very much enjoy the easiness of getting my car in & out quickly! More
Other Employees Tagged: Kevin Proo

