Kevin Proo | Page 14

Very pleased with the service department at Germain Honda and our Service advisor, Kevin Proo. I was greeted and helped as soon as I arrived for my scheduled appointment. I have been a repeat customer for ma and our Service advisor, Kevin Proo. I was greeted and helped as soon as I arrived for my scheduled appointment. I have been a repeat customer for many years. More

by prmad Verified Customer Verified Customer

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I found Kevin Proo to be outstanding. He tried everything in his power to make sure I had a good experience. Not the fault of Kevin, one thing I did not like was the added on expenses tac He tried everything in his power to make sure I had a good experience. Not the fault of Kevin, one thing I did not like was the added on expenses tacked onto the final bill... things like parts disposal. This should all be included in the advertised price. Since those items were not included, it makes the advertised price look more attractive when it really was not much better than your competitors. Germain gets as sad face for that one. Also, I would have appreciated interaction with the service tech. He/She could have answered some questions I had. More

by Loren.cheel Verified Customer Verified Customer

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Always appears clean and inviting. The staff is friendly and knowledgable, willing to assist without delay. The staff is friendly and knowledgable, willing to assist without delay. More

by Gherrerajr Verified Customer Verified Customer

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Kevin was extremely helpful, going above and beyond to work through issues with the extended warranty company and come to a solution to get my car repaired. I went in totally unsure how everything would work through issues with the extended warranty company and come to a solution to get my car repaired. I went in totally unsure how everything would go, and was very happy with the results. More

by Swtbugger Verified Customer Verified Customer

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Quick and easy service once again. Very satisfied with Germain Honda. Very nice waiting area to wait for vehicle to be serviced Very satisfied with Germain Honda. Very nice waiting area to wait for vehicle to be serviced More

by MSWAFFORD777 Verified Customer Verified Customer

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Kevin made sure my recall was reprogrammed in an hour and washed my vehicle too washed my vehicle too More

by Tomgillespie1151 Verified Customer Verified Customer

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Helpful service folks. Got my issue handled as quickly as the could, given the situation. Even gave me a free loaner for a few days. Got my issue handled as quickly as the could, given the situation. Even gave me a free loaner for a few days. More

by PATRICKLARSON03 Verified Customer Verified Customer

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My experience was excellent. Have been a customer since the dealership opened. Service rep was great. Have been a customer since the dealership opened. Service rep was great. More

by pittpiratefan21 Verified Customer Verified Customer

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Excellent work and communication on my recent service required for my 2025 CR-V Hybrid required for my 2025 CR-V Hybrid More

by JEFF@DELNERO-ARTWORK.COM Verified Customer Verified Customer

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Germain Honda is amazing the service people are always so great and Kristina was very helpful great and Kristina was very helpful More

by SDSSOCAL24 Verified Customer Verified Customer

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