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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 4

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
211 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

211 Reviews

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211 Reviews of Kevin Proo

June 30, 2026

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Employee Rating

Servicio de Juan Marino y Alex Rivas fue muy buena, agradable al comprar nuestra Crv. 6/29/26 la visita al centro de inspección y garantía con Kevin Proo fue muy buena tambien, nos ayudó , hasta descue More

by Dixxtorsion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rivas, Juan Marino

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Jul 09, 2026

Germain Honda of Surprise responded

¡Gracias por compartir tu experiencia! Nos alegra saber que ha tenido una visita de ventas y servicio tan positiva. Los miembros del equipo que reconociste son verdaderamente valiosos miembros de la familia Germain, y estamos agradecidos por su dedicación a ofrecer un cuidado excepcional a cada huésped. Agradecemos tus amables palabras y tu negocio. Un saludo cordial, Sassha Motz Director General

June 29, 2026

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Employee Rating

Everyone is very nice and professional. They always get me in quickly and keep me updated More

by mebbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Germain Honda of Surprise responded

We appreciate you for leaving our team this kind review! We are delighted to know that we did a terrific job of getting your car in a timely manner and kept you updated on the status of your vehicle. If there is ever anything more that we may help you with, please do not hesitate to let us know. Best Regards, Sassha Motz General Manager

June 28, 2026

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Employee Rating

The service was very fast and efficient. I was walked through everything so there were no surprises at the end. More

by ASHLEY1CELESTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Jul 09, 2026

Germain Honda of Surprise responded

We are pleased you enjoyed a quality, efficient, and transparent visit. See you down the road. Best Regards, Sassha Motz General Manager

June 25, 2026

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Clean, bright, calm atmosphere, from greeting to finish everyone was awesome. Service tech was the best ever. More

by PATCOLEMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2026

Germain Honda of Surprise responded

Thank you for your business and wonderful feedback! We're delighted you enjoyed our clean, welcoming atmosphere and that our team provided an exceptional experience from start to finish. We appreciate your kind words about your service technician and look forward to serving you again! Best Regards, Sassha Motz General Manager

June 24, 2026

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Employee Rating

Very helpful when I called the day before my service. Was able to service my car quickly. More

by JBRIGGS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

June 23, 2026

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Employee Rating

Great service, great people overall a great dealership! Will be back, for sure....Thank you! More

by MIKEGANN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Jun 23, 2026

Germain Honda of Surprise responded

Thank you for your kind review. Our team is pleased to know your service visit was a positive one. See you next time. Best Regards, Sassha Motz General Manager

June 18, 2026

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Employee Rating

Great service and communication throughout visit! Kevin was fantastic to work with… you have one very satisfied customer!! More

by JEFF.POULLATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience with our Service Department. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Best Regards, Sassha Motz General Manager

June 12, 2026

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Employee Rating

Nicely done y y y just g j g h 9 I g j f More

by rfwilson.do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2026

Germain Honda of Surprise responded

We appreciate your business and 5-star rating. Best Regards, Sassha Motz General Manager

June 11, 2026

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Employee Rating

Service with Kevin was over the top. This was my first service after purchase. Service was completed in less time than quoted. More

by carolynsmith5
Recommend Dealer
Yes
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Jun 11, 2026

Germain Honda of Surprise responded

We thank you for trusting our team with your automotive needs and for leaving us this kind review. We are pleased to know Kevin ensured a quality service experience. Best Regards, Sassha Motz General Manager

June 04, 2026

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Employee Rating

The staff there are freindly and informative. They have a very comfortable and welcoming waiting area. More

by Jannice estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Rattray

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Jun 05, 2026

Germain Honda of Surprise responded

Our team is pleased to know that your visit met our high 5-star standards of excellence and that you felt comfortable and welcomed. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

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