Kevin Rock | Page 8
Finance Director
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
Dealership Experience
7 yrs, 9 mos
Industry Experience
27 yrs, 5 mos
Languages Spoken
English
87 Reviews
Write a Review87 Reviews of Kevin Rock
December 29, 2018
Most professional Phil was a pleasure to work with while purchasing our new BMW. He’s very knowledgeable about the cars and we were able to quickly agree upon a fair le Phil was a pleasure to work with while purchasing our new BMW. He’s very knowledgeable about the cars and we were able to quickly agree upon a fair lease for the vehicle we wanted. Definitely recommended! More
Other Employees Tagged: Philip Meyer
November 13, 2018
Great experience Michael Pope was great to work with . He was low key , knowledgeable and pleasant to work with . The woman who helped me with the technology was also Michael Pope was great to work with . He was low key , knowledgeable and pleasant to work with . The woman who helped me with the technology was also great and really koher stuff! More
Other Employees Tagged: Michael Pope
October 03, 2018
Go see the Pope I had an amazing experience from beginning to end at BMW Palm Springs. The whole staff are friendly, cool and professional. They all seem happy to wor I had an amazing experience from beginning to end at BMW Palm Springs. The whole staff are friendly, cool and professional. They all seem happy to work there and it makes for a easy breezy transaction and a satisfied costumer. I love my bmw so much! More
Other Employees Tagged: Justin Luettjohan, Michael Pope , Regina and Roxanne
September 23, 2018
Great service, very positive buying experience! I just purchased my first BMW through BMW of Palm Springs. Phil Meyer, my salesperson was just outstanding. He took the time to ask me what I was look I just purchased my first BMW through BMW of Palm Springs. Phil Meyer, my salesperson was just outstanding. He took the time to ask me what I was looking for in a vehicle and worked to select a beautiful, low mile, certified pre-owned car that was perfect for my long commute. The financing experience was painless thanks to Kevin Rock and I paid exactly what I was quoted, with no surprises. This dealership is a pleasure to deal with and I look forward to working with them for years to come. More
Other Employees Tagged: Philip Meyer
September 14, 2018
Very Impressed with the entire experience! I was very impressed with my experience from start to finish. Nick Alexander was my salesman and he was fabulous. He was very patient and extremely k I was very impressed with my experience from start to finish. Nick Alexander was my salesman and he was fabulous. He was very patient and extremely knowledgeable and answered all of my questions. He made the process very easy and stress free. Jovana Salazar was my Genius that helped me learn how to work the technology that came with the car. She was fabulous, came to my home and synced the garage opener.and answered all of my questions numerous times. I would definitely recommend BMW of Palm Springs to anyone who is looking for a BMW. More
Other Employees Tagged: Justin Luettjohan , Jovana Salazar, Nick Alexander 5 STARS
September 12, 2018
Excellent customer service Superior customer service. Michael, Justin and Sandra made our selling/buying experience a breeze . No high pressure sales, made you feel like family. Superior customer service. Michael, Justin and Sandra made our selling/buying experience a breeze . No high pressure sales, made you feel like family. We highly reccomend this dealership and will do business with them again in the future. More
Other Employees Tagged: Justin Luettjohan, Michael Pope, Sandra Monson
September 11, 2018
Refreshing, seamless, superb customer service Michael Pope and Regina Tharpe are ABSOLUTELY INCREDIBLE! I went to several BMW dealerships prior to Palm Springs and always left feeling passed over, Michael Pope and Regina Tharpe are ABSOLUTELY INCREDIBLE! I went to several BMW dealerships prior to Palm Springs and always left feeling passed over, rushed and generally ignored— not the case with Michael Pope and his amazing team. After such a rare, great experience, I will not work with anyone else. I myself come from 10+ years in customer service and Michael is the epitome of professionalism and understanding. And Regina was so knowledgeable and patient. They should get a raise! Thank you Michael, Regina and the entire Palm Springs BMW team! More
Other Employees Tagged: Justin Luettjohan, Michael Pope , Regena Tharpe
August 18, 2018
BEST DEALERSHIP EVER!! Best customer service ever! This dealership is TOP NOTCH! Everyone greets you with a smile and is welcoming. I worked with my Mike Pope and there is a Best customer service ever! This dealership is TOP NOTCH! Everyone greets you with a smile and is welcoming. I worked with my Mike Pope and there is absolutely not enough words for me to even begin to thank him. He is the most personable and friendliest guy I've ever met. He truly is a genuine person and the dealership is lucky to have him. He is not just out to make a sale. He truly cares about the customer and helps you find exactly what you want. I HIGHLY recommend him to anybody looking to buy a BMW as well as this dealership, it is the absolute best, hands down! So glad I came here for my first "beemer"! More
Other Employees Tagged: Michael Pope
May 26, 2018
Great customer service Justin made this a pleasure! Brian made the impossible possible!! Dave Ball was very accommodating. We appreciate all you did to make this a pleasant Justin made this a pleasure! Brian made the impossible possible!! Dave Ball was very accommodating. We appreciate all you did to make this a pleasant experience. More
Other Employees Tagged: Justin Luettjohan
May 12, 2018
Customer service Had the best experience at the BMW Palm Springs! Aldo was amazing and so patient with me. Finance department explained everything so well that I nev Had the best experience at the BMW Palm Springs! Aldo was amazing and so patient with me. Finance department explained everything so well that I never felt overwhelmed. Kevin answered my many questions and I felt I was in good hands. Thank you Aldo and thank you everyone else that put this together and the Car is so cool! I can’t believe I have this beautiful car!!! Zoom, zoom More
Other Employees Tagged: Aldo Luciano, Jennifer Hutchison