Kevin Zatz | Page 15

I have been treated very well by both the service and sales departments of Honda of Kenosha. That's one of the reasons I keep going back as well as I have had excellent luck with Honda vehicles. sales departments of Honda of Kenosha. That's one of the reasons I keep going back as well as I have had excellent luck with Honda vehicles. More

by mfreitag53 Verified Customer Verified Customer

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everything went great from the scheduling to picking up our car....keep up the great work The special paint service..auto butler is an additional service which is very nice and for 5 years is expeptional our car....keep up the great work The special paint service..auto butler is an additional service which is very nice and for 5 years is expeptional More

by lehcardinal Verified Customer Verified Customer

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Very professional gentleman and thorough in explaining everything needed with my vehicle. Definitely plan on coming back here. everything needed with my vehicle. Definitely plan on coming back here. More

by RachelV13 Verified Customer Verified Customer

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I experience very prompt efficient service! And the car was returned immaculate! Look forward to next visit! And the car was returned immaculate! Look forward to next visit! More

by v.sbarounis Verified Customer Verified Customer

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Kevin was very helpful, friendly and responsive. He gave me all the information I needed, my car was ready when promised and for the quoted price. He gave me all the information I needed, my car was ready when promised and for the quoted price. More

by ivigon3 Verified Customer Verified Customer

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I’ve been a faithful customer at Honda of Kenosha for several years however I’m not sure I’ll continue. When you bring your vehicle for diagnostics & then move forward with any needed repairs found you’r several years however I’m not sure I’ll continue. When you bring your vehicle for diagnostics & then move forward with any needed repairs found you’re charged the diagnostics fee. I’m learning just about every other shop, even dealerships, doesn’t charge that fee if you move forward with the diagnosed repair. I’ve spent thousands of dollars in maintenance & repairs on more than one occasion. When I’ve asked about any deals or coupons the reply has been, “we can’t give away the farm.” Excuse me, I’m spending a significant amount of money there & that’s the response I get. Then I’m told there’s a coupon on the website that will greatly help me out, it’s for $100 off. Well, that doesn’t greatly help me out. But anything is better than nothing. It’s frustrating I have to ask about any deals after being a faithful customer over the years. Lastly, when I presented to pay & pick up my vehicle the $100 coupon wasn’t even applied to my bill. Luckily another service associate was available at 5pm to help adjust my balance. He was extremely nice & professional in light of being the ONLY associate there at such a busy time of day. I would also like to mention dropping off my vehicle was done with ease. The service associate noticed my service light on. He didn’t just look at the letters & numbers then tell me I needed that maintenance. He looked back at my service history before making recommendations. But I received a call later from Joe who must not have looked at the service history & recommended maintenance I already had completed simply because it was illuminated on my dash. I had to tell him, I believe that was completed already. Gives the impression he only wants to sell service regardless of what is needed. More

by Rachel Verified Customer Verified Customer

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Clean spacious. Joe and Kevin in the service center are friendly and attentive. Happy to bring my car here Joe and Kevin in the service center are friendly and attentive. Happy to bring my car here More

by itszakjm Verified Customer Verified Customer

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They answers my questions correctly and are curtious. They have good customer service and have good organized management. They have good customer service and have good organized management. More

by yolanda.rivera01 Verified Customer Verified Customer

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There was a time when I hardly trusted the personnel in the service department. Always trying to push "product" instead of recommending. It felt like I wouldn't get my car back in one piece. Only a coup the service department. Always trying to push "product" instead of recommending. It felt like I wouldn't get my car back in one piece. Only a couple of people made the service department "approachable". Now, it seems the business has invested in some really good talent at the service desks. Respectable, approachable, and leaving at the end of an appointment feeling taken care of. Rodney has made that type of connection. I want to be treated as a customer in need, and not feel like I'm pestering or wasting people's time coming in. Make sure this is an on-going point to be taught to all the staff at Honda of Kenosha. People will be comfortable spending their hard earned money where they feel comfortable. And trust comes from feeling comfortable. Thanks again. More

by sempersonreir Verified Customer Verified Customer

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Second time in, looks like great place to take my truck to get service, thanks to get service, thanks More

by jrlvps@hotmail.com Verified Customer Verified Customer

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