Kevins Mercedes
Kevins Mercedes at Lithia Hyundai of Anchorage

Kevins Mercedes | Page 27

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.3
384 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.3

384 Reviews

Write a Review

384 Reviews of Kevins Mercedes

May 03, 2022

Dealership Rating
Employee Rating

Very fast and good service. They always do a great job when i bring in my car More

by BAILEYKYLE1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

May 04, 2022

Lithia Hyundai of Anchorage responded

Thanks for the 5-stars, Bailey! We appreciate you choosing Lithia Hyundai of Anchorage and look forward to your next visit.

May 03, 2022

Dealership Rating
Employee Rating

Service was great customer service was wonderful thanks a bunch for fixing my issue with the vehicle. More

by MYGIRLSJONES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are always happy to provide our clients with a wonderful experience. We can't wait to do business with you again here at Lithia Hyundai of Anchorage.

May 02, 2022

Dealership Rating
Employee Rating

Dealership employees are friendly, helpful, professional. They are hard to reach over the phone, but texting the service center was easy and I got a pretty fast response. More

by AKPUTERBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

May 03, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We appreciate your patience and are happy we were able to provide you with a helpful experience. Our team here at Lithia Hyundai of Anchorage is looking forward to seeing you again down the road!

May 02, 2022

Dealership Rating
Employee Rating

Jeremy was amazing! He went out of his way to meet my needs since I live in Palmer. He was kind, helpful, honest, and explained things to me. He arranged a ride to my o More

by Debra.hobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Jeremy

May 03, 2022

Lithia Hyundai of Anchorage responded

Hi Debra, Thank you for the review! We will pass the kind message along to Jeremy. It is joyous to hear that our team was able to provide you with a wonderful experience. We can't wait to do business with you again here at Lithia Hyundai of Anchorage.

May 04, 2022

Debra.hobbins responded

Thank you for passing the message to Jeremy.

April 28, 2022

Dealership Rating
Employee Rating

Nice people. Busy but getting work done and treating customers great. I live in rural Alaska and Kevin Mercedes is a very helpful, happy, and high energy associat More

by No thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2022

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this review! Kevin is an asset to our team and we are pleased to hear about your experience.

April 28, 2022

Dealership Rating
Employee Rating

The service people are good at their job and they are friendly while being professional.They are willing to work with you to fix the problems you have or answer any questions you have about your car. More

by MARBIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins , Kevin Garza

Apr 28, 2022

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this 5-star review! We hope you will consider us again for future services.

April 26, 2022

Dealership Rating
Employee Rating

Fast, friendly, and professional! Any time I've need of car service, they are the dirst I choose to go to. More

by Ingaragar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

Apr 26, 2022

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive feedback! We hope that we can make your next visit a 5-star experience!

April 22, 2022

Dealership Rating
Employee Rating

Service personnel is very friendly and courteous. The service is very excellent. I had engine problem and replaced new engine very promptly. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

Apr 25, 2022

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive review! We are pleased to hear about your experience and hope to see you again for future services.

April 22, 2022

Dealership Rating
Employee Rating

Employees are very courteous. I had an oil change and was done promptly. Excellent service! More

by CABRERA_SAM101454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy , Kevin Garza, Layne Gunter, Schrie Hill, Philip Reeve

Apr 25, 2022

Lithia Hyundai of Anchorage responded

Thank you for this great review, Sam! We hope you will consider us again for future services.

Apr 26, 2022

CABRERA_SAM101454 responded

Surely

April 20, 2022

Dealership Rating
Employee Rating

Hard to get an appointment. Twice now they messed up my tire changeover. Ruined a tire and had to get a tow last fall due to not tightening my lug knots. This time my weight bal More

by JANEVONB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 27, 2022

Lithia Hyundai of Anchorage responded

Jane, we regret to hear about your recent experience with our service department. We would like the opportunity to look into this further and work toward a positive solution. Please contact me directly at your earliest convenience. 907-762-5131 Jeremy Tou General Service Manager

...
27
...

Dealership Inventory (220 Vehicles)

used 2024 Audi Q5 car, priced at $31,913
2024 Audi Q5
used
Arkona White exterior
Automatic
All-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $39,640
2026 Hyundai Santa Fe
new
Phantom Black exterior
Automatic
All-wheel Drive
used 2023 Jeep Renegade car, priced at $21,912
2023 Jeep Renegade
used
Graphite Gray exterior
Automatic
Four-wheel Drive
used 2020 Ford Expedition Max car, priced at $29,992
2020 Ford Expedition Max
used
Agate Black exterior
Automatic
Four-wheel Drive
used 2022 Ram 1500 car, priced at $36,963
2022 Ram 1500
used
Patriot Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $49,499
2026 Hyundai SANTA FE HEV
new
Serenity White exterior
Automatic
All-wheel Drive