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Kevins Mercedes
Kevins Mercedes at Lithia Hyundai of Anchorage

Kevins Mercedes | Page 34

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.3
384 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.3

384 Reviews

Write a Review

384 Reviews of Kevins Mercedes

January 14, 2022

Dealership Rating
Employee Rating

Great service and ish they would detail my car but no time for it Best service i had More

by KWELLS88907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Jan 15, 2022

Lithia Hyundai of Anchorage responded

Hello, thank you for this great review. We are pleased to know our team provided you with your best service experience yet, and we hope you will return to Lithia Hyundai of Anchorage for any future maintenance needs.

January 13, 2022

Dealership Rating
Employee Rating

Short wait time and waiting area comfortable. Hope your phones get fixed so I don’t need to in-person schedule. More

by YEEFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 15, 2022

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing your vehicle in to Lithia Hyundai of Anchorage for service. Our team is happy to have provided you with a efficient experience and I would like to assure you we are doing what we can to get our phones up and running again.

January 13, 2022

Dealership Rating
Employee Rating

The comunication and service was great they called when the car was fixed and was done when we were told. More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza

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Jan 15, 2022

Lithia Hyundai of Anchorage responded

Hi Travis, On behalf of the Lithia Hyundai of Anchorage team I would like to thank you for your recent business. We are happy to have provided you with an efficient and informative service visit and hope to have you back soon!

January 13, 2022

Dealership Rating
Employee Rating

They are always polite when we arrive, speedy and professional service. Any complications have been resolved professionally. We have been very pleased for the past 20 years. More

by Martinez Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Jessica Konstantynowicz, Philip Reeve, Anthony Mingus & Eddie Landes

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Jan 13, 2022

Lithia Hyundai of Anchorage responded

Hello, thank you for continuing to choose Lithia Hyundai of Anchorage for your vehicle needs. We grateful for the business you have brought us over the past 20 years and look forward to continuing to provide you with excellent service.

January 13, 2022

Dealership Rating
Employee Rating

I have had my Hyundai serviced at Lithia since I purchased it new in 2011 . They have always been prompt on 3000 miles service . I am very satisfied with my contacts with Lithias service department More

by ALASKANSPIRIT@GCI. NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Jan 13, 2022

Lithia Hyundai of Anchorage responded

Thank you for your loyalty to our team here at Lithia Hyundai of Anchorage over the past 11 years! We are happy to continue providing you and your vehicle with excellent care.

January 13, 2022

Dealership Rating
Employee Rating

Friendly, fast service, corrected problem I didn't even know I had. Friendly floor salesman too while I waited. More

by LDGOETTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 13, 2022

Lithia Hyundai of Anchorage responded

Hello, on behalf of the Lithia Hyundai of Anchorage team I would like to thank you for bringing your vehicle to us for service. We are happy to have addressed each issue we found and gotten you back on the road! Until your next visit, drive safe.

January 12, 2022

Dealership Rating
Employee Rating

Hyundai Lithia of Anchorage is always friendly and always get my service done in a timely manner. You guys exceeded my expectations making sure my tires were full of air. Oh my goodness, what a treat that wa More

by COURTNEYSCHOLL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Jan 13, 2022

Lithia Hyundai of Anchorage responded

Hi Courtney, our team is happy to have ensured you and your vehicle returned to the road in a safe and timely manner. If there is ever anything we can do for you in the future, please don't hesitate to stop by!

January 12, 2022

Dealership Rating
Employee Rating

Good service always friendly staff. Very satisfied with my experience. Look forward to next visit. More

by DDOT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 12, 2022

Lithia Hyundai of Anchorage responded

Hello, thank you for sharing this short and sweet feedback about our team here at Lithia Hyundai of Anchorage! We too are looking forward to your next visit.

January 10, 2022

Dealership Rating
Employee Rating

Customer service is poor I did not once get a sense that I was important to them. They’re rally made me feel discouraged after I left. More

by Cassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Hippen

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Jan 12, 2022

Lithia Hyundai of Anchorage responded

Hi Casssie, We are saddened to learn you felt this way following your experience with our team. We would like to assure you this is never our intention, and encourage you to reach out to us at the number below so that I may learn more about your visit. 907-762-5100 Anthony & Jason Sales Desk Managers

Jan 12, 2022

Cassie responded

Thanks for reaching out but I took my business back to Chevrolet of South Anchorage instead and ended up leaving with a brand new vehicle.

January 10, 2022

Dealership Rating
Employee Rating

Got me in and out and communicated with me throughout the service. Biggest complaint was another customer xxxxxxxx and moaning to everyone else about how long his recall was taking. More

by DAYLILYstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 11, 2022

Lithia Hyundai of Anchorage responded

Hello, it's a pleasure to know your overall experience with our team went well! I would like to assure you your feedback will be shared with the remainder of our team. In the meantime, we hope to have you back at Lithia Hyundai of Anchorage for any future service needs.

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