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Kevins Mercedes
Kevins Mercedes | Page 35
Service Advisor
Lithia Hyundai of Anchorage
5400 Old Seward Hwy
Anchorage, AK 99518
384 Reviews
Dealership Experience
6 yrs, 3 mos
Industry Experience
7 yrs, 10 mos
Languages Spoken
English
Spanish
384 Reviews
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384 Reviews of Kevins Mercedes
January 10, 2022
On my recent visit for a oil change, I was greeted by the Service Department Technician and informed about how long my vehicle would take, including the inspection and I left the dealership within the promis Service Department Technician and informed about how long my vehicle would take, including the inspection and I left the dealership within the promised time, with no issues reported on my Tucson. I will continue to use Lithia Hyundai on both of my Hyundai's! More
by RWILSON19
Verified CustomerOther Employees Tagged: Kevin Garza, Philip Reeve
January 09, 2022
Lithia Hyundai has serviced my vehicles for several years and each time I visit I am always greeted with a smile. I love the work of the technicians and appreciate the company overall. -Lavender Walton and each time I visit I am always greeted with a smile. I love the work of the technicians and appreciate the company overall. -Lavender Walton More
by LAVENDERWALTON
January 06, 2022
Great customer service and honest opinions! Wonderful experience! I recommend Chris, as he was genuine and super helpful! experience! I recommend Chris, as he was genuine and super helpful! More
by SMLAROSA89
Other Employees Tagged: Eric Hippen , Layne Gunter
January 06, 2022
Always very helpful and customer oriented. They never just do the work, they ask first. just do the work, they ask first. More
by JERIDBOYCE
Other Employees Tagged: Blayke Mccarthy , Philip Reeve
January 06, 2022
My car developed an oil leak the day after getting the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the part needed to fix it. I paid $200 to have the part express shipped and have yet to hear back from anyone. This has been the absolute worst customer service i have ever recieved. A month after paying the $200 (beginning of a December) my husband had to physically walk in, because neither of us could get a phone call back, to find out the part was actually in. They gave him a card with a number to call to schedule the repair. We have both called and left messages the last month trying to schedule and have yet to get a call back. So for two months i have been trying to schedule a repair and have not been able to. It’s completely ridiculous that I have already paid $200 towards this repair that I was told would be done in November and can not get anyone to call back and my husband got the run around when he walked in and spoke directly with someone. More
by Parisaashtiani
Other Employees Tagged: Kevin Garza, Philip Reeve
January 05, 2022
To Whom It May Concern,I brought the Santa Fe Sport in To Whom It May Concern, I brought the Santa Fe Sport in due to issues with the suspension. Service Center proceeded to tell me that it was the "Aft To Whom It May Concern, I brought the Santa Fe Sport in due to issues with the suspension. Service Center proceeded to tell me that it was the "AfterMarket Head Light Bulbs" that was contributing to the additional road noise. Brought it over to my local non-authorized dealer and it was the sway bar end links. I will never do service with you again. More
by Sixboltgsx
Other Employees Tagged: Kevin Garza
January 05, 2022
The sales team is awesome and service got me in and out! They are the best!!! They are the best!!! More
by EDWARDLANDES
Other Employees Tagged: Blayke Mccarthy, Mark Brookins, Ian Chase , Kevin Garza, Layne Gunter, Schrie Hill, Philip Reeve
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