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Kevins Mercedes
Kevins Mercedes at Lithia Hyundai of Anchorage

Kevins Mercedes | Page 36

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.3
384 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.3

384 Reviews

Write a Review

384 Reviews of Kevins Mercedes

January 05, 2022

Dealership Rating
Employee Rating

It is always a great experience when I take my vehicle to Lithia Hyundai of Anchorage for service! More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Ian Chase

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Jan 06, 2022

Lithia Hyundai of Anchorage responded

Hello, I'm happy to learn our team continues to provide you with great vehicle service experiences! Your business means a lot to our team and we look forward to having you back at Lithia Hyundai of Anchorage for any future maintenance needs.

January 05, 2022

Dealership Rating
Employee Rating

The service was very very quick and professionally done. I am really really very pleased More

by RNASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Jan 06, 2022

Lithia Hyundai of Anchorage responded

Hello, we are happy to know you are pleased with your recent service experience! Our team here at Lithia Hyundai of Anchorage greatly appreciates this positive feedback and we look forward to your next visit.

January 05, 2022

Dealership Rating
Employee Rating

I have have had great experiences and not great experiences. Recently they have been not as great. Already spoke with the manager via email about them. More

by RYANSCORTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Lithia Hyundai of Anchorage responded

Hi Ryan, I regret to know of the recent experience you have had with our team and would like to thank you for reaching out directly via email. During your next visit, I assure you our team will do our best to restore your confidence in us, and return to providing you with the same great level of care you have received during previous visits.

January 05, 2022

Dealership Rating
Employee Rating

Very fast service!Very fast service!Very fast service!Very fast service!Very fast service! More

by LAFARGA_ALFREDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Jan 06, 2022

Lithia Hyundai of Anchorage responded

Hello, it is a pleasure to know our team provided you with exceptionally fast service during your most recent visit. We truly appreciate the kind feeback you have shared and look forward to your next service appointment here at Lithia Hyundai of Anchorage!

January 04, 2022

Dealership Rating
Employee Rating

Great place. Great people. They know how to take care of you from beginning to end. More

by nleiva14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 05, 2022

Lithia Hyundai of Anchorage responded

Thank you for these kind comments! We are pleased to know our team always leaves you feeling well cared for, and we look forward to having you back at Lithia Hyundai of Anchorage for future services.

January 04, 2022

Dealership Rating
Employee Rating

I love the Sevice. Very responsible, accommodating and good company. Going back for my car next repairs More

by GERALDINEGOYAO73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Jan 04, 2022

Lithia Hyundai of Anchorage responded

Hi Gerald, it is a pleasure to know you are happy with your recent service experience. The Lithia Hyundai of Anchorage team is already looking forward to your next visit with us.

January 03, 2022

Dealership Rating
Employee Rating

Always friendly service members. I do miss the free popcorn in the lobby. I wrote seventeen words. More

by THOMAS_NAYOKPUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Jan 04, 2022

Lithia Hyundai of Anchorage responded

Hi Thomas, thank you for this short but sweet review. I will be sure to let our team know the popcorn was greatly missed. Until your next visit, we wish you safe travels!

January 01, 2022

Dealership Rating
Employee Rating

They were clean, professional, and informative. They got my car in and out within an hour! More

by WATERSWOODS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 04, 2022

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share this short and sweet review! We are happy to have provided you with a Prompt, clean, professional, and informative service experience. Until next time, drive safe!

December 31, 2021

Dealership Rating
Employee Rating

Service was good. When I texted them for information the responded in within a timely manner. I just wish they had given me an estimate on how long it was going to be. More

by ALASKANDANCERGIRL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 04, 2022

Lithia Hyundai of Anchorage responded

Hello, It is a pleasure to know you enjoyed your experience overall and that our team provided you with prompt communication. Your honest feedback is greatly appreciated and I will be sure to share this with our team. Have a great day!

December 31, 2021

Dealership Rating
Employee Rating

service wasnt excellent. very friendly and helpful with a great attitude and spirit. looking forward to going back there More

by THREEFOURTEEN89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Carter, Kevin Garza, Philip Reeve

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Jan 04, 2022

Lithia Hyundai of Anchorage responded

Thank you for this excellent review! The Lithia Hyundai of Anchorage team is looking forward to your next visit as well.

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