Khanh Ho

Worst experience I have ever had with a dealership. Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my com Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my complaint. He was pleasant to talk to and said he would look into my concerns. I have not heard back from him yet. Dashboard warning light was on at time vehicle was turned over to buyer (after transaction was completed) was told by salesman (Christian) and second salesperson (Veronica) that the vehicle had been washed and moisture caused a false reading (2 weeks later and has not reset. The car play did not function and we were told by the sales person that it would work if a different type of cord (not available at time of transaction) was used. After several attempts it still does not work. Unauthorized items were added to the final written billing (that we had previously declined) in an obvious act of deception that we caught and was finally removed after bickering for over an hour. Due to the fact we were not financing this vehicle it took four additional days to take delivery after we were originally told it would take a couple of hours by the salesman (later after the money was wired the finance manager said it could take 4 or 5 days). Lies, subterfuge, concealment and various employees conspiring to deceive the buyer. More

by LARE50 Verified Customer Verified Customer

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Easy to work with. Transparent. Honest. Negotiations were easy. They followed through with everything they promised. Purchasing process was fairly easy. Transparent. Honest. Negotiations were easy. They followed through with everything they promised. Purchasing process was fairly easy. More

by DERRICKJACOBS Verified Customer Verified Customer

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I would like to thank David and all those that helped us at the dealership with the purchase of our new car. David was attentive and patient with us and made sure all our needs were met. He even went as far at the dealership with the purchase of our new car. David was attentive and patient with us and made sure all our needs were met. He even went as far as taking care of certain things in advance to save us time as well. Seriously couldn’t thank him enough. More

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I have bought two vehicles from this dealer. I regret going back the second time. I naively thought because I was a returning customer they were going to take care of me, but I was completely wr I regret going back the second time. I naively thought because I was a returning customer they were going to take care of me, but I was completely wrong. I regret purchasing a second vehicle from this dealership. Khan, in the end just wants to make the most money out of clients and not really finding the best deals for them. It is truly disappointing. Loyalty does not pay off in this case. On top of everything, the vehicle has been giving me issues and it was supposed to be “new”. Stay away from this dealer. This is not a bitter comment, It is just facts. Even if you come with a qualification from your bank, they will go around it to make more money from you. Simple things like asking them not to run your credit because you already secured financing through your bank, they do not care and run your credit regardless. It is baffling to think that when you go to this dealership you have to prepare in advance not to get ripped off. So long for a nice and easy process. More

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Great service and customer service. Helpful staff. Khan was knowledgeable and very helpful. Great experience. Helpful staff. Khan was knowledgeable and very helpful. Great experience. More

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Garrett was so helpful and accommodating. Everyone worked to get us a great deal. Thanks Everyone worked to get us a great deal. Thanks More

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The Waypoint GPS theft protection is missing in action. Waypoint did not send me an e-mail activation. I sent the company an e-mail and it bounced back. That leads me to believe that Waypoint is out of bus Waypoint did not send me an e-mail activation. I sent the company an e-mail and it bounced back. That leads me to believe that Waypoint is out of business. I notified Khanh of the issue and there has been no resolution. If you can't get Theft Protection GPS tracking figured out, then you should send me a refund for the $599. More

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excelente person he always helped me to make sure I got the right deal wherever cuestión the I have he always having the Answer. This is my second car from that location. The first car the person helped me the right deal wherever cuestión the I have he always having the Answer. This is my second car from that location. The first car the person helped me the was khan. That’s why I went back to get my second car. And I was hoping khan can help me again and he was. For me that was blessing day that he was Available thank you very much khan. And personal tha was workin that day and More

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Garrett was great throughout the entire transaction. A+ customer service and very knowledgeable! We all know being at the dealership for hours is *yuck* but Garett’s made the buying experience bearable. A+ customer service and very knowledgeable! We all know being at the dealership for hours is *yuck* but Garett’s made the buying experience bearable. Appreciate it! I’ll definitely refer my friends and family. More

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Nick was excellent! He took good care of us! We had a great experience all around! He took good care of us! We had a great experience all around! More

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