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Ide Volkswagen
East Rochester, NY
1,218 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 29, 2026
Always a great experience working with David.
He's knowledgeable, easy to work with, and helpful. This is my fifth time leasing with David and I wouldn't want to do it with anyone else.
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by Jbaxter82
Employees Worked With
September 27, 2026
Super experience working with David.
Took every opportunity to make sure the lease deal was agreeable, explained everything, and answered all questions and made sure we were happy too!
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by atikajude
September 24, 2026
David was professional, a pleasure to work with and made
the buying process easy without any high pressure. If you are looking for a Volkswagen, I would highly recommend dealing with David and Ide VW.
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by dkint68685
Employees Worked With
Dealership Inventory (138 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Children's Play Room
- Authorized Parts Store
- Indoor Customer Parking
- Drive-In Service
- Authorized Accessories Store
- Express Service
- Quick Lube
- Shuttle Service
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Free Loaner Cars
- Television
- Vending Machines
- Free Drinks
- Cable TV
