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Ide Volkswagen
East Rochester, NY
1,193 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 01, 2026
Spencer was fantastic to work with…available, patient,
and low pressure. I am happy to have worked with him.
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by Cdmdhowe
Employees Worked With
May 01, 2026
We had an excellent experience working with David.
He was honest, no pressure, easy to work with and the whole experience was better than I’ve ever experienced. I would highly recommend David to other
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by ldimaria
Employees Worked With
April 30, 2026
Ide VW is wonderful!
! I've leased 3 GLIs from David Ruzhansky. He's easy to work with and no pressure. Quick, easy and he always gets me where I need to be on payments.
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by Shawne F
Dealership Inventory (176 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Children's Play Room
- Authorized Parts Store
- Indoor Customer Parking
- Drive-In Service
- Authorized Accessories Store
- Express Service
- Quick Lube
- Shuttle Service
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Free Loaner Cars
- Television
- Vending Machines
- Free Drinks
- Cable TV
