
Kiley Knighten
QuickLane Service Advisor
Corwin Ford Spokane
8300 E Sprague Ave
Spokane Valley, WA 99212
12 Reviews
Write a Review12 Reviews of Kiley Knighten
May 10, 2025
They set off the alarm for my daughters blow and go and it costs us an extra $80 to have it recalibrated. They refused to offer any future discount for the mess up. They claimed they knew how to deal with it costs us an extra $80 to have it recalibrated. They refused to offer any future discount for the mess up. They claimed they knew how to deal with them but obviously did not. Will not go back More
Other Employees Tagged: Kiley Knighten
May 02, 2025
I needed a new battery, and had a very challenging day trying to solve this problem. I decided to just drive to Ford to see if I could make an appointment to have a new battery installled within a reasona trying to solve this problem. I decided to just drive to Ford to see if I could make an appointment to have a new battery installled within a reasonable amount of time. The gal was so freaking nice about the whole thing, and asked if I had time to do it then…it was like 5:15 pm!! I was so happy and so relieved to have this done so I wouldn’t have to worry about it the rest of the week. Kiley was so nice and kind when I’d had a pretty rough day, I could never thank her enough for making my bad day so much better! She deserves a huge raise for her customer service and kindness!! Thank you a million times, Kiley!! More
April 30, 2025
Kiley is a 5 she was dealt a bad situation with my truck. The tech missed up but Kiley stepped up to the plate and made the out come a good experience she called me first thing in the morning I mean like 7:2 The tech missed up but Kiley stepped up to the plate and made the out come a good experience she called me first thing in the morning I mean like 7:20am and then worked with me throughout the day keeping me informed! Kiley is an asset to Corwin Ford! The tech screwed up didn't put the oil cap back on my truck which made the truck act like it had a blown motor/ head gasket. At the end of the two days the truck runs like it should. Ken the night manager was terrific as well even the shuttle driver all good caring personable people! More
Other Employees Tagged: Kiley Knighten
April 29, 2025
Friendly staff knowledgeable always get me in and out I have always taken my F-350 there for service before I traded it in on my new 24 trimmer F-150 have always taken my F-350 there for service before I traded it in on my new 24 trimmer F-150 More
Other Employees Tagged: Kiley Knighten
April 04, 2025
Easy hassle free. . I highly recommend Corwin Fords service department . Ethan met me at my truck and handled everything . I highly recommend Corwin Fords service department . Ethan met me at my truck and handled everything More
Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Kolten Heck, Kent Scott, Francisco Jimenez, Ethan Sherrett
