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Kiley Knighten
Kiley Knighten at Corwin Ford Spokane

Kiley Knighten

QuickLane Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.8
51 Reviews
4.8

51 Reviews

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51 Reviews of Kiley Knighten

February 02, 2026

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Employee Rating

Excellent customer service and quick turnaround, overall exceeded my expectations! Kiley always goes above and beyond, thanks again! More

by jim.banner
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Feb 02, 2026

Corwin Ford Spokane responded

We appreciate your comments about the prompt service and attentive support. Kiley will be happy to know she went above and beyond during your Ford F-250 service. Thanks again for sharing your experience.

January 30, 2026

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Employee Rating

went above and beyond to make certain the job was done correctly and in a timely manner. co.munication was excelent More

by FLYFISHERMAN01
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Jan 31, 2026

Corwin Ford Spokane responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Freddy Rodriguez, Service Manager

January 29, 2026

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Employee Rating

Good communications, prompt service, listens well to car owner If necessary, I would go back to her More

by PETE.HARDER
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Jan 29, 2026

Corwin Ford Spokane responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Freddy Rodriguez, Service Manager

January 29, 2026

Dealership Rating
Employee Rating

Good communications, prompt service, listens well to car owner If necessary, I would go back to her More

by PETE.HARDER
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Jan 29, 2026

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

January 21, 2026

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Once I got in, getting the car into service was quick. The waiting room for customers is very nice and comfortable. The coffee machine was. much appreciated! I also like the app to monitor your car serv More

by Km
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Corwin Ford Spokane responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Corwin Ford Spokane, we look forward to having you as a valued customer for many years to come! Freddy Rodriguez, Service Manager

January 19, 2026

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Excellent service they got my issue figured out quickly and don't change me. I had to drive 2 hours and they were right on it and done within minutes. More

by davernelson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashton

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Jan 20, 2026

Corwin Ford Spokane responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Freddy Rodriguez, Service Manager

January 09, 2026

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They get you in quick but after service for some recalls they become relentless trying to get you to trade in your car. And then they call and text to bug you about their special events even though I never More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Start, Kayla Lambert, Emily King, Justus Crisp

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Jan 14, 2026

Corwin Ford Spokane responded

Thank you for bringing this to our attention, Frank, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Freddy Rodriguez, Service Manager

January 02, 2026

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Corwin you good care of our vehicle, the Service Advisor provided very good communications to keep us informed of the progress and what to expect. More

by Peter.harder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Corwin Ford Spokane responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Freddy Rodriguez, Service Manager

December 22, 2025

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Employee Rating

Always help full Always helpful keeps us up to date in the status of the vehicles we have there and getting the fixed. More

by AJOHNSON35
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Dec 22, 2025

Corwin Ford Spokane responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford Spokane. Freddy Rodriguez, Service Manager

December 02, 2025

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Employee Rating

Repair was done quickly and my concern was repaired very happy very good service thanks More

by DARRYLSLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Goutermout, Darren Gardner, Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Kolten Heck, Francisco Jimenez, Ethan Sherrett

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Dec 02, 2025

Corwin Ford Spokane responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford Spokane! Freddy Rodriguez, Service Manager

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