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Kiley Knighten
Kiley Knighten at Corwin Ford Spokane

Kiley Knighten | Page 6

QuickLane Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7
78 Reviews
4.7

78 Reviews

Write a Review

78 Reviews of Kiley Knighten

September 16, 2025

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Employee Rating

The service was done professionally with excellent communication from Francisco on the progress and results. The service was finalized with a detailed report of the multipoint inspection with much app More

by JimDeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Low, Keith Trowbridge, Francisco Jimenez

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Sep 16, 2025

Corwin Ford Spokane responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Freddy Rodriguez, Service Manager

September 15, 2025

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Employee Rating

Kiley is friendly and very helpful by explaining the situation and keeping you informed. The waiting area is comfortable and nice and they offer shuttle service too. More

by BC913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Sherrett

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Sep 15, 2025

Corwin Ford Spokane responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford Spokane. Freddy Rodriguez, Service Manager

September 12, 2025

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Employee Rating

Great help, always available to add new items that needed repair. Explained additional charges that customer was required to pay. After four tries finally got drivers window fixed….yes!!!! More

by DAVELOOSMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn, Kayla Lambert

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Sep 12, 2025

Corwin Ford Spokane responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Freddy Rodriguez, Service Manager

September 02, 2025

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Employee Rating

Service got me in quick and Ethan was his usual efficient self best service dept in town More

by RCHAPMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Kolten Heck, Francisco Jimenez, Ethan Sherrett

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Sep 02, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 25, 2025

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Employee Rating

Great service and communication throughout the process. Extra help picking up and returning vehicle to me was an exceptional benefit! Thank you so much! More

by BSTOKER509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert, Kolten Heck, Francisco Jimenez

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Aug 25, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 17, 2025

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Employee Rating

Came in with unknown electrical issue left with it all fixed and working great Great experience! More

by ED.HARRISON
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Aug 17, 2025

Corwin Ford Spokane responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Freddy Rodriguez, Service Manager

August 11, 2025

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Employee Rating

They thought they could put a less tire on my truck. I had 10 pys . They tried to put a 8 ply my tires were so off balance. I would not recommend them for anybody. More

by HONEYWELL.MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Kolten Heck, Francisco Jimenez, Ethan Sherrett

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Aug 14, 2025

Corwin Ford Spokane responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Mark, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Freddy Rodriguez, Service Manager

August 06, 2025

Dealership Rating
Employee Rating

They saved me money and did the work correctly. Their attitudes were very helpful. I will be returning in the future More

by BOULDERBANGER
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Aug 06, 2025

Corwin Ford Spokane responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford Spokane. Freddy Rodriguez, Service Manager

August 05, 2025

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Employee Rating

Kiley did everything a customer could ask for. The communication was spot on and work was done on time. Very professional in her customer service care! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

Corwin Ford Spokane responded

Thanks for sharing about your experience with Corwin Ford Spokane. We appreciate your business and hope to see you again soon! Freddy Rodriguez, Service Manager

July 31, 2025

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Employee Rating

I had an urgent issue occur, I was able to get my vehicle in quickly. I was treated with kindness and curiosity. I was sent a video detailing the issues with my vehicle, which I appreciated. It did take time More

by CCDICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 31, 2025

Corwin Ford Spokane responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford Spokane! Freddy Rodriguez, Service Manager

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