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Kim Boutell

Overview Reviews (43) Inventory (263)

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Kim Boutell

Kim Boutell | Page 5

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.3

43 Reviews

Overview Reviews (43) Inventory (263)

4.3

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Kim Boutell

October 18, 2025

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Employee Rating

Excellent - called in the morning and got 4 tires same day That's excellent service above and beyond !!! No run around Just great service 100% day That's excellent service above and beyond !!! No run around Just great service 100% More

by Lynne72

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kim Boutell

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Oct 18, 2025 -

Spitzer Jeep RAM Brook Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 01, 2025

Dealership Rating

Employee Rating

Impressive customer service with both the representative and service manager greeting me during the initial arrival. Time will tell if they’ve truly addressed the issue, but I found the diagnostic work thor and service manager greeting me during the initial arrival. Time will tell if they’ve truly addressed the issue, but I found the diagnostic work thorough and reasonably priced. Was not able to get back to pick up the car in the afternoon and the jeep was stored inside. More

by TENNANTJB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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September 18, 2025

Dealership Rating

Employee Rating

On a very short notice Kim Boutell was able to provide me with excellent timely service. with excellent timely service. More

by Bill

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lisa Jackson

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Sep 23, 2025 -

Spitzer Jeep RAM Brook Park responded

Bill, Thank you for your feedback! We’re glad to hear Kim was able to provide excellent, timely service on such short notice.

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