Kim Hausmann

Service was great. Was in and out fairly quick. Very polite and courteous. Even helped locate a discount. Was in and out fairly quick. Very polite and courteous. Even helped locate a discount. More

by mikeb17 Verified Customer Verified Customer

Report | Print

Very pleased with the outcome, they even took care of buffing out a couple of my wheels for my inconvenience.. Mike was a tremendous help with getting my car repaired buffing out a couple of my wheels for my inconvenience.. Mike was a tremendous help with getting my car repaired More

by dmckelve Verified Customer Verified Customer

Report | Print

Jim Butler was able to fix my car problem that another dealership couldn't figure out. They kept me informed and had a nice rental car for me to use. dealership couldn't figure out. They kept me informed and had a nice rental car for me to use. More

by kaclasvegas Verified Customer Verified Customer

Report | Print

I appreciate the service team with helping with my concern on my car. They were able to get me in with in a few days which was very helpful. My car has been back to normal since they fixed my concern. concern on my car. They were able to get me in with in a few days which was very helpful. My car has been back to normal since they fixed my concern. Thank you all for what you all did. Thanks to both the service managers they were amazing. More

by jjacks2014 Verified Customer Verified Customer

Report | Print

My salesman was very easy to work with and explained everything from the start to the end of the sale everything from the start to the end of the sale More

by PAULKETCHUM49 Verified Customer Verified Customer

Report | Print

I was treated well and was happy with the loaner car. The staff are very attentive and professional. The staff are very attentive and professional. More

by spupi820 Verified Customer Verified Customer

Report | Print

Very POOR service. Does NOT fix issues with the vehicle after numerous visits. Usually have trouble getting a rental car when promised. They had my car for 25 days the Does NOT fix issues with the vehicle after numerous visits. Usually have trouble getting a rental car when promised. They had my car for 25 days the last visit and did NOT resolves some of the issues. They also wanted to charge me for some of the services when I stated, WARRANY WORK ONLY!!! There were also things told to me when dropping off the vehicle about repair that needed to be done in a certain time frame that was NEVER mentioned before!!! Trying to get money from me for those items also. When I returned the rental, I was told ( for the first time ever) they would charge me if it took longer than 30 minutes to clean the rental on return. The service manager was VERY ARROGANT and not accommodating to my needs. I traded my car to another dealer and bought from them.... DO NOT buy from Jim Butler in Fenton, Mo. More

Report | Print

Everyone was very kind and helpful. I got in and out in a very timely manner I got in and out in a very timely manner More

by mkieffer1955 Verified Customer Verified Customer

Report | Print

Arrived early and they were able to get me in right away. Was finished at about the time I was scheduled originally. Very satisfied. Was finished at about the time I was scheduled originally. Very satisfied. More

by slidz35 Verified Customer Verified Customer

Report | Print

Awesome experience. Diligent work conducted in a timely manner. Employees were amazing to work with. Diligent work conducted in a timely manner. Employees were amazing to work with. More

by abiisrael144 Verified Customer Verified Customer

Report | Print