Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 33

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.6
2,085 Reviews
4.6

2,085 Reviews

Write a Review

2085 Reviews of Kim Hausmann

August 14, 2024

Dealership Rating
Employee Rating

Service is always good. When I get my car back it always has oil inside. Super annoying and hard to clean off. More

by Jourdenethan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service manager at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 13, 2024

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Truck I purchased is still not repaired have to bring it back again, a you believe it ? More

by brothersdan14
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Tony Palmer, Chuck Geringer , Zach Hunter, Brian Steinlage

Aug 16, 2024

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 12, 2024

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We trust them. Kim H is great. She takes good care of us each visit. More

by maryfhuff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer , Zach Hunter

Aug 16, 2024

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 07, 2024

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Did not fix the problem. Passenger door seal has a noise or whistle when you hit 65 mph with the sunroof open or any other window partially open. Was told by Kim that the mec More

by r.roesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 10, 2024

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 05, 2024

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Appt. was @ 1:30PM & wasn’t done until 4:00ish. No reason given why. Also, when some of Dealer’s equipment was inserted, into my vehicle, my “Check Engin More

by dlmstl
Workmanship
Service Time
Recommend Dealer
No
Aug 09, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened during your visit and for the misunderstanding. If you would like to further discuss your experience and get some better answers, please reach out to our service manager directly at 314-274-1687.

August 05, 2024

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Employee Rating

Kim always lets me know what is due on my vehicle and explains to me the process very well. Very good communicator makes each customer feel special. More

by ewsparky66
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Recommend Dealer
Yes
Aug 07, 2024

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

July 30, 2024

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Been a loyal customer for years with little to no issues. Recently encountered an issue with my new purchase and 9 months later the problem has not been resolved. Service after the sale has been non existent More

by JDBROWNING
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Rhame, Tyler Ransom, Chuck Geringer , Zach Hunter

Aug 02, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our sales manager directly at 636-208-6033. If you wish to speak with our service manager, please call 314-274-1687.

July 30, 2024

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Employee Rating

Smooth and fast. They drove me back to work so I did not have to wait. Jim the driver picked me back up at work and returned me to Jim Butler! More

by hurst0
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Recommend Dealer
Yes
Jul 31, 2024

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

July 30, 2024

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Employee Rating

Arrived at the facility and was promptly greeted. The service team was on top of what I needed and quickly completed it. No issues. Excellent More

by eolson7252
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer , Zach Hunter

Jul 31, 2024

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

July 10, 2024

Dealership Rating
Employee Rating

didnot meet the standards of years passed i have taken the truck there for 10 years More

by james_ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 12, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our service manager directly at 314-274-1687.

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